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Cathay Pacific


7,470 Reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China +852-2747-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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7,470 Reviews from our TripAdvisor Community

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7,470 reviews from our community

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Showing 5,214: English reviews
New Delhi, India
Level 4 Contributor
25 reviews
1 helpful vote
Reviewed 2 days ago
NEW

It was a first time visit to hongkong i choose this flight because its a native flight company of hongkong. it was amazing people and staff in flight they are supportive and they always try to give a best flight satisfaction and tour. i suggest it to you all. if you travelling from Delhi to honkong.

Asia Economy New Delhi - Hong Kong
Helpful?
Thank Paras_Saini
Hong Kong, China
Level 3 Contributor
18 reviews
10 helpful votes
Reviewed 2 days ago
NEW

Cathay's business class is at the opposite end of the scale from BA, especially on the newer A350s it is everything that BA is not. The seats are wide and comfortable, they make into a proper length bed and you don't have to climb over anyone to get in and out. Nor of course do they have the ridiculous situation...

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International Business Class London - Hong Kong

Helpful?
Thank Mark T
Chinatown, Singapore
2 reviews
6 helpful votes
Reviewed 2 days ago
NEW

As a Cathay Pacific Airways passenger I arrived at the No.1 Lounge (Cathay Lounge at Gatwick) to queues of angry passengers and the unfriendly staff not letting them in as they said it was full. The tables and chairs were dirty as were the toilets. The cleaner tables were reserved but stayed vacant and there was plenty of free seating,...

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International Business Class London - Hong Kong

Helpful?
1 Thank JamesJacks
prestonpreston
Level 4 Contributor
28 reviews
35 helpful votes
Reviewed 2 days ago
NEW
via mobile

Wasn’t impressed by this airline, or its customers. I had very little room on an 11 hour flight, and couldn’t even put my hand luggage in an overhead locker as they were full. I had to put it under the seat in front, so felt squashed in. Partly linked to this, the lady in front of me continuously was moving...

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International Economy Manchester - Hong Kong

Helpful?
Thank jolizpreston
Singapore
Level 4 Contributor
36 reviews
29 helpful votes
Reviewed 2 days ago
NEW

The passenger in front of me reclined their seat, He had issues so called upon the cabin crew for help. After banging his chair a number of times he managed to get his seat to recline but had to brace his leg with the seat in front to maintain it in the reclined position. When he did this his seat...

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International Economy Vancouver - Hong Kong

Helpful?
Thank newmansg
1 review
Reviewed 2 days ago
NEW

Bad experience towards food service, traveled a few times on 1st Class to Europe and USA & this is the worst experience. I only had some snacks during the flight, then when I asked for a normal meal ( the one that I like to have ) and been told all sold out, only left those no one actually want...

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International First Class Hong Kong - New York City

Helpful?
Thank Yan H
Hong Kong, China
Level 4 Contributor
36 reviews
8 helpful votes
Reviewed 2 days ago
NEW
via mobile

Flight was on time and the service was not bad,flight meal was quite nice especially the breakfast!!

Southeast Asia Economy Hong Kong - Bangkok
Helpful?
Thank Akira C
Ontario, Canada
Level 5 Contributor
48 reviews
30 helpful votes
Reviewed 2 days ago
NEW

Excellent service! When we checked in online, there were no 2 seats together on the HK - Melbourne leg. Friendly ground staff at Delhi sent a message to HK ground staff to request reallocation of seats, or an upgrade at cost to the extra leg-length seats. When we arrived in HK, seat allocation hadn't been done, but under request from...

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International Economy New Delhi - Melbourne

Helpful?
Thank Traveller204674
Asia
Level 6 Contributor
110 reviews
213 helpful votes
Reviewed 2 days ago
NEW

You can't beat the staff or Service on a CX flight. Check in staff fabulous too! A decline in the standard of food recently which is disappointing. Lounges are great especially in HK. Gatwick though...oh dear! CX please please.....no more, let us use the BA Lounge! The no 1 lounge at Gatwick is terrible. Joined a very long queue to...

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International Business Class London - Hong Kong

Helpful?
1 Thank greatholsAsia
Doncaster, United Kingdom
Level 3 Contributor
24 reviews
12 helpful votes
Reviewed 2 days ago
NEW

Check in very good and easy , baggage reclaim also good very little waiting . Seats and cabin clean with cushion and blanket on each seat . Meals not great and a distinct lack of hostesses coming round with drinks and snacks . But all in all no grumbles of any worth .

International Economy Manchester - Hong Kong
Helpful?
Thank Anthony W
See travel tips for airlines
“get on their frequent flyer programme.”
657MarkT657, 2 days ago | Read review
“Try to avoid No. 1 Lounge at Gatwick South Terminal”
greatholsAsia, 2 days ago | Read review
“Expect the worst and then you will be pleasantly surprised !”
anthonyw453, 2 days ago | Read review
“Travel business class”
JamesandVictoria, 2 days ago | Read review
“Choose the bulkhead seats.”
able58, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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