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Cathay Pacific


9,718 reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China +852-2747-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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9,718 Reviews from our TripAdvisor Community

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9,718 reviews from our community

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Showing 6,830: English reviews
Level 6 Contributor
105 reviews
25 helpful votes
Reviewed today
NEW

Flight CX 420 of Cathay Pacific from Taipei (Taiwan) to Seoul (South Korea) Excellent Inflight Service, Comfortable and Enjoyable Flight. The flight CX 420 of Cathay Pacific from Taipei, Taiwan [ (TPE)-Taiwan Taoyuan International Airport] to Seoul (South Korea) [Seoul Incheon International Airport (ICN)] on board of an Airbus A 330-300 aircraft and on economy class (in a 2+4+2 seating...

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North Asia Economy Taipei - Seoul

Helpful?
Thank konstantinosd965
Bloemfontein, South Africa
Level 6 Contributor
132 reviews
42 helpful votes
Reviewed today
NEW

We have been flying with Cathay Pacific since 2007 but this year we experienced a definite lack of service. I am not a person that complains easily but because this is the second time in four years with the same lame service I'am giving my honest opinion from notes I made after we landed. After a bad exprience in 2014...

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International Economy Johannesburg - Hong Kong

Helpful?
Thank Ria S
Level 6 Contributor
105 reviews
25 helpful votes
Reviewed yesterday
NEW

Flight CX 450 of Cathay Pacific from Hong Kong to Taipei (Taiwan) Excellent Inflight Service, Comfortable and Enjoyable Flight The flight CX 450 of Cathay Pacific from Hong Kong [(HKG)-Hong Kong International Airport), China], to Taipei, Taiwan [(TPE)-Taiwan Taoyuan International Airport], on board of a Boeing 777-300 airplane and on economy class (in a 3+3+3 seating configuration), was really very...

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North Asia Economy Hong Kong - Taipei

Helpful?
Thank konstantinosd965
Singapore, Singapore
Level 6 Contributor
564 reviews
1,784 helpful votes
Reviewed yesterday
NEW
via mobile

Rather disappointed and fatigued by the twice delayed carrier pushing us back by 3.5hours, and changing gates twice to different ends of the airport. There was some effort of service recovery by allowing affected passengers to spend HKD75 on any food purchases in the airport, but I gather most would rather get to their destination on time.

Southeast Asia Economy Hong Kong - Singapore
Helpful?
1 Thank geraldchan
New York City, New York
Level 5 Contributor
89 reviews
54 helpful votes
Reviewed yesterday
NEW
via mobile

Nothing really bad to complain about but there is nothing outstanding about their Biz class. It's pretty middle of the road. Catering continues to be their weak spot and FAs were competent but devoid of much personality. But I got good sleep so the flight did its job. I would prefer to fly a better airline with a layover if...

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International Business Class New York City - Hong Kong

Helpful?
Thank DocMetrics
Level 3 Contributor
22 reviews
15 helpful votes
Reviewed yesterday
NEW
via mobile

👎🏻Slow check in at Mactan airport 👎🏻Family with kids not a priority check in at HongKong whilst in Cebu it was. Only those with infant were prioritized. 👎🏻Not much choices foods for kids

International Economy Cebu Island - Dubai
Helpful?
Thank Lisa Y
Singapore, Singapore
Level 6 Contributor
564 reviews
1,784 helpful votes
Reviewed yesterday
NEW
via mobile

Just flew back to back after a personal trip via silk air, and am impressed that Cathay Pacific has improved and had a better experience on this flight vs Silk Air. Friendly staff, inflight entertainment available, food choice was quite good.

Asia Economy Singapore - Hong Kong
Helpful?
1 Thank geraldchan
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed yesterday
NEW

my friend a platinum card holder and i were flying last night and it was the worst treatment we got from an airline ever we checked in on line and proceeded to the airport at the airport check in counter our seats were changed without notifying us we went to first class lounge and found out the switch and when...

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Southeast Asia Economy Hong Kong - Bangkok

Helpful?
Thank Ayal T
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 2 days ago
NEW

It was a VERY Good trip home with the old style good service and food. Thoroughly enjoyed our trip home with Cathay Pacific.

International Business Class Hong Kong - Brisbane
Helpful?
Thank kkint
Alexandria, Minnesota
Level 3 Contributor
10 reviews
Reviewed 2 days ago
NEW

A great experience from the check inn to collecting my suitcase,Check inn was a breeze,The bridge lounge was a little crowded but nice food and good coffee.Once on the plane great service,good food and drinks,had a small problem with my inflight TV but the attendant fixed it immediately by doing a reset.Cabin was good,lots of space for my carryon.

International Business Class Hong Kong - Los Angeles
Helpful?
Thank robinusaggear
See travel tips for airlines
“Eat at the airport before flying and bring a book to read on the plane”
756rias, today | Read review
“do not fly cathay pacific”
ayalt2017, yesterday | Read review
“Sit back and enjoy...”
kkint, 2 days ago | Read review
“I see that Cathay is introducing new planes soon, so try and get on one of those and tell me what it's like.”
davesH4549IA, 2 days ago | Read review
“If booking bulkhead seat in middle rows check the cabin configuration - if there is a toilet (only one toilet) in Premium choose elsewhere”
Begil, 3 days ago | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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