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British Airways

59,689 reviews
Headquarters: PO Box 365, Harmondsworth England UB7 0GB
Overview
3.559,689 reviews
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About British Airways

Airline Alliance

oneworld
Headquarters: PO Box 365, Harmondsworth England UB7 0GB

Airline Summary

British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .
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Passport02718710834 wrote a review Today
1 contribution
London - Barcelona
Europe
Worst airline in existance. took 2 hrs to get boarding pass as someone apparently had the same information. im 5'7 and had no legroom at all , on the way there gave a bottle of water but on the way back only a cup . Would never flie again
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wacker1100 wrote a review Today
Dartford, United Kingdom153 contributions103 helpful votes
Venice - London
Europe
BA please exercise the rules of 1 piece of hand luggage per person, we flew back from Venice and the amount of people that had 2,3 even 4 pieces of hand luggage was insane, by the time we boarded there was NO overhead luggage space for our 1 rucksack. the steward had to spend time moving their stuff around to fit ours in, this is getting ridiculous.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Climber29928359286 wrote a review Yesterday
2 contributions
Dublin - London
Europe
My wife and I took this airline twice on our vacation. From Dublin to London and then Athens to London. Both flights were severely delayed, causing issues with our pre-booked reservations at our stay at the Hilton London Heathrow Hotel. We did not have any of these issues with any other airlines we traveled with during our vacation. The mandatory bag check prior to the flight was also ridiculous and frustrating. Would NOT recommend this airline to any future travelers.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chris C wrote a review Yesterday
9 contributions20 helpful votes
London - Bridgetown
International
One of our party has a mobility scooter which we have taken several times with Virgin. On the way out, no problem, but got to Grantley Adams airport to check bags in for return to be treated with unbelievable rudeness. Although labels showed we had travelled over with BA , the female dealing with us (who refused to give her name) would not allow scooter to be checked in due to weight although BA had confirmed prior to holiday there would be no problem. In the end the female just walked iff and said "sort it out yourselves" leaving us just stood there. Having no other option we unpacked scooter took it to pieces and she then out it through. Doesn't end there, when we got to Heathrow, scooter did not appear, after well over 2 hours dealing with BA staff (who were very helpful) and having to pay a lot extra for the taxi, scooter declared lost, forms filled out and we left. Scooter was eventually found and delivered to home address but the attitude and rudeness of BA staff at Barbados,(including local nanager) , was unbelievable. We are going back to Virgin next year!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sara A wrote a review Yesterday
13 contributions2 helpful votes
San Francisco - Rome
International
I am a frequent international traveler and this was the worst experience I have ever had with international travel. Aside from Premium Economy being dingy and worn, our connecting flight to our final destination was cancelled mid-transatlantic flight. We ended up having to make 2 stops to get to Rome. For our return, we were notified at 2am that our 11 am flight was cancelled and we were again rebooked on an awful compensation flight until I called customer service and had them place us on a more acceptable flight course. Both of these cancelled flights occurred on the same trip. Their voucher option was lame (we never got one on the first leg and had to find someone to give us vouchers for the return cancellation). Not to mention that Heathrow is a terrible airport to connect through anyway. I will NEVER fly British Airways again and I would rather pay more to fly through any other airline than ever give them my business again.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aircraft on tarmac waiting to be boarded
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Three seats with middle one adapted as a table
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Climber29928359286 wrote a tip Yesterday
"If you're going to be traveling with this airline, maybe not make any immediate plans after your scheduled arrival due to the likelihood of beingdelayed"
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Chris C wrote a tip Yesterday
"Do not use BA if coming back from Barbados"
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Sara A wrote a tip Yesterday
"Fly with another airline"
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Fran M wrote a tip May 24
"Don't use BA"
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L R wrote a tip May 23
"Club class is waste of money- for Corfu, travel economy from nearest airport."
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Round TripOne-wayMulti-city
Depart
Sun, 6/9
Return
Sun, 6/16
Travelers
1, Economy