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British Airways


30,701 reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England +44-0844-493-0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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30,701 Reviews from our TripAdvisor Community

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30,701 reviews from our community

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Showing 25,586: English reviews
Level 5 Contributor
89 reviews
12 helpful votes
Reviewed today
NEW

Very pleasant on time flight to Rome. The flight attendants were charming. Passport control in Italy is very efficient.

Europe Business Class London - Rome
Helpful?
Thank Anthony S
Level 5 Contributor
89 reviews
12 helpful votes
Reviewed today
NEW

Good ontime flight into London Heathrow. Ground staff in Amsterdam didn't do a good job of making sure people queued appropriately. Several people cut into line rudely. To my surprise, they were all British!!!

Europe Business Class Amsterdam - London
Helpful?
Thank Anthony S
Borehamwood, United Kingdom
Level 6 Contributor
194 reviews
61 helpful votes
Reviewed today
NEW
via mobile

With BA you normally know what to expect. This was a BA777 full except for the middle seat next to me! Slight delay on take off and consequently a delayed arrival. I’d had an inedible kosher meal in the outbound so changed to vegetarian. It was edible. The cabin crew coped well and the flight crew kept us informed. No...

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International Economy Tel Aviv - London

Helpful?
Thank Ivor L
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Borehamwood, United Kingdom
Level 6 Contributor
194 reviews
61 helpful votes
Reviewed today
NEW
via mobile

This was an overnight flight on a B777. A very full plane but we had an empty seat E between us. Comfortable enough for a 4.5 hour flight but that would be my limit. We’d ordered kosher. Big mistake. Almost inedible. We were delayed in take off but the time was made up and we landed almost on time. The...

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International Economy London - Tel Aviv

Helpful?
Thank Ivor L
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Irvine, United Kingdom
Level 6 Contributor
131 reviews
44 helpful votes
Reviewed today
NEW

After a terrific holiday in Vegas, experiencing temperatures of 100 plus we departed Vegas on Flight No. BA2276 to Gatwick. Check In and Customs check and departure concluded with no problems. On taking our seats we noticed that the temperature within the aircraft was considerably cooler that outside, as you would expect however after take off the temperature was less...

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International Economy Las Vegas - London

Helpful?
Thank Jim C
Hebburn, United Kingdom
Level 5 Contributor
78 reviews
32 helpful votes
Reviewed today
NEW
via mobile

My partner and I have flown with British Airways on a number of occasions and have found the aircraft to be very clean and the staff friendly and courteous. British Airways I feel are a quality airline in a sea of no frills outfits

Domestic Economy Newcastle upon Tyne - London
Helpful?
Thank John A
Chalfont St Peter, United Kingdom
Level 4 Contributor
35 reviews
14 helpful votes
Reviewed today
NEW

Booked as part of BA Holidays, the outward journey was with Titan and was fine for a holiday flight. The return BA flight on return reminded me of those less stressful flights of the past. Check in was excellent, no queue and helpful staff. The Aircraft A320 I think appeared new and was spotless. There was a delay after boarding...

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Europe Economy Tenerife - London

Helpful?
Thank Brian S
Nailsea, United Kingdom
Level 6 Contributor
164 reviews
58 helpful votes
Reviewed today
NEW

The exoerience through from checking in to arrival at Singapore was extremely good. The lounge at Heathrow was spacious, well equipped with a range of seating arrangements. Staff were very attentive without being intrusive. The range of food, both hot and cold was good with ample options for those with dietary restrictions. The in flight find was beautifully served and...

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International Business Class London - Singapore

Helpful?
Thank Lin M
Innerleithen, United Kingdom
Level 6 Contributor
283 reviews
98 helpful votes
Reviewed yesterday
NEW

Our outbound journey from Edinburgh to Rome via Heathrow was uneventful, both planes were on time and both were clean, leg room was fine. Our return flight from Rome to Heathrow was cancelled due to French ATC going on strike and to complicate matters this came on the last day of our cruise, meaning that we had very limited time...

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Europe Economy Edinburgh - Rome

Helpful?
Thank Scotty102
Eastbourne, United Kingdom
Level 5 Contributor
82 reviews
33 helpful votes
Reviewed yesterday
NEW

We have recently flown PE with Air Canada, Air France and Qantas and British Airways flight to Mauritius is the worse by a long long way. There is a box on the floor under the seat in front which restricts the so-called extra legroom. The 777 is old, uncomfortable and scruffy. The video screens are not much bigger than my...

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International Premium Economy London - Mahebourg

Helpful?
Thank Graham B
See travel tips for airlines
“Middle seat, upper deck give you the maximum privacy during night flights. It's like having a 'sleep compartment'.”
lin4197, today | Read review
“Choose a stopover with another airline”
geedeebee, yesterday | Read review
“Avoid - there are other airlines on the route”
Wingfield73, yesterday | Read review
“Check before boarding the boarding gate”
zvim67, yesterday | Read review
“It's only takes 2 hours and 30 minutes, so just chill out and enjoy the flight.”
, yesterday | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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