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Air France


23,738 reviews
Headquarters: 45 rue de Paris, 95 747 Roissy-en-France France +33-36-54 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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23,738 Reviews from our TripAdvisor Community

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23,738 reviews from our community

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Showing 7,931: English reviews
Singapore, Singapore
Level 3 Contributor
11 reviews
1 helpful vote
Reviewed yesterday
NEW

The air travel via Air France was ordinary. The service crew was competent enough but wished they did not talk among themselves during meal service. Food portioning was slightly more that usual and deserves to be commended. Seats are tight even for the average build and the in-flight entertainment could do with more options. Overall an average flight but thankful...

Date of travel: November 2018
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International Economy Singapore - Paris

Helpful?
Thank Jimmy C
Tucson, Arizona
Level 6 Contributor
2,787 reviews
2,995 helpful votes
Reviewed yesterday
NEW

This flight from Venice to Paris left and arrived on time; the Economy section, where we sat, was well maintained; and the staff proved to be superb. The only drawback for the 90-minute flight itself was the severe lack of legroom. Even the small regional jets that we often fly offer much more space. The flight left at noon, so...

Date of travel: December 2018
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Europe Economy Venice - Paris

Helpful?
1 Thank Rumples
Oslo, Norway
Level 4 Contributor
38 reviews
11 helpful votes
Reviewed yesterday
NEW

The cabin crew was very friendly. They were very active under the whole flight making sure everyone was comfortable. But the interior of the plane did not match the friendly crew. I cannot remember every seeing a more worn-out interior, and this I thought was a relative new plane. The seats and the restrooms are in dire need of replacment....

Date of travel: December 2018
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International Economy Paris - Los Angeles

Helpful?
Thank Marcabo1
Phoenix
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Flew from San Francisco to Barcelona with a layover in Paris. Had best service ever. Flight attendants were excellent, very attentive and helpful. The food was great and since this was a very long flight had two meals and snacks. We even got served champagne before we took off. The seats were comfortable and there was good legroom. The plane...

Date of travel: October 2018
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International Economy San Francisco - Barcelona

Helpful?
Thank Marty12342014
Atlanta, Georgia
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW

Flight from ATL to CDG was with good plane. With good services and meals. The in flight entertainment has variety of choices. The seat is a little tight. Transit at CDG went well great ground staff Flight CDG to FLR was with smaller plane with no entertainment as it was a short flight. Good service.

Date of travel: November 2018
International Economy Atlanta - Florence
Helpful?
Thank Narupon S
Hanahan, United States
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

I travel on Air France quite often and have found the staff and aircraft to be amazing! Compared to the flight from the United States it is head and shoulders above class. I actually really look forward to my next business trip just because I know I am traveling on Air France. The only reason I did not give the...

Date of travel: November 2018
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International Business Class Paris - Bamako

Helpful?
Thank Ines W
New York City, New York
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed yesterday
NEW

In transit my luggage was lost and it took a week for it to be delivered to my address in Finland. There were at least 2 other passengers whose luggage was lost on this flight. Finnair seemed to say it was normal practice for luggage to be lost by Air France. I had to replace most of my most necessary...

Date of travel: July 2018
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International Economy New York City - Helsinki

Helpful?
Thank avatar20182018
Haifa
Level 3 Contributor
13 reviews
6 helpful votes
Reviewed yesterday
NEW

Flying Business from Tel Aviv to Paris with Air France is a joke! The seats in Business class are the same as in tourist class, the only difference is that they leave the middle seat empty. There was no in flight entertainment. Even the WiFi entertainment system did not work. Food is not much better and the service is also...

Date of travel: October 2018
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International Business Class Tel Aviv - Paris

Helpful?
Thank YK100
Grefrath, Germany
Level 6 Contributor
102 reviews
34 helpful votes
Reviewed yesterday
NEW

Meals were just so la la. Airplane was new I think - 787. Bathrooms were clean and nice. Don't much care for the 787 layout 3-3-3 seating in Economy. Entertainment monitors were fine as was the selections, except when the person in front of you reclines when you are watching or when you are eating - somewhat tight in Economy....

Date of travel: December 2018
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International Economy Detroit - Paris

Helpful?
Thank Gail K
Fort Lauderdale
Level 5 Contributor
49 reviews
14 helpful votes
Reviewed yesterday
NEW

We could have traveled on Norwegian Air for a lot less, but chose to pay more for Air France. We thought it would be much better. The seats and seat pockets were not clean. The plane itself was very old. The staff began with excellent service but by the end of the trip we could tell they were getting tired...

Date of travel: November 2018
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International Premium Economy Miami - Paris

Helpful?
Thank Lola7777
See travel tips for airlines
“Never go through Charles De Gaulle airport. The staff are not helpful and the airport layout is totally unuser friendly.”
Marcabo1, yesterday | Read review
“Arrive early to board, it takes time, a lot of time. But be patient, it's not the fault of the staff.”
432inesw, yesterday | Read review
“Skip Air France business class from Tel Aviv and to Tel Aviv”
YK100, yesterday | Read review
“Reserve well in advance not many seats in this category”
louisedumo, yesterday | Read review
“Rather fly direct into your destination with Air France to avoid changing Terminals at Charles De Gaulle, which is a nightmare!!”
noelm670, yesterday | Read review
Show next 5 travel tips 5 of 10
About Air France
Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).

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