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Air Canada


16,750 reviews
Headquarters: 7373 Boulevard de la Cote-Vertu Ouest, Montreal, Quebec H4S 1Z3 Canada +1 888-247-2262 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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16,750 Reviews from our TripAdvisor Community

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16,750 reviews from our community

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Showing 13,951: English reviews
Sydney, Australia
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

The food was adequate but could have done with an extra snack for a long flight. I have nothing good to say about the staff - we were attended to by women who looked like they would rather be somewhere else and that we were a bother to them. A smile was never seen and they spoke quite discourteously to...

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International Economy Sydney - Vancouver

Helpful?
Thank Margaret H
Nanaimo, Canada
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

No complaints!! Flight was pleasant and on time. Plane was full. My wife and I met a very nice man from Milano who gave us some very good traveling tips.

International Economy Vancouver - Milan
Helpful?
Thank dean p
Henderson, Nevada
2 reviews
Reviewed yesterday
NEW
via mobile

Reservations excellent Checkin was INCREDIBLE yet service was poor, plane was old (no smoking lights), seats felt like the original An example asked for water 3 hours into flight held up 2 cups; she poured 1 a half with warm water and disappeared. Never saw a smile on duration of flight. Never learned that we had to buy WiFi Live...

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Canada Economy Las Vegas - Montreal

Helpful?
Thank bobc89052
Edmonton, Canada
Level 3 Contributor
20 reviews
1 helpful vote
Reviewed yesterday
NEW

My wife flew on a one way ticket which involves flying to Vancouver then switching to a smaller plane and making a short 20 minute run to Nanaimo. This is overall a routine relatively short trip and has no frills. My wife has made this trip a number of times and it never goes totally as scheduled. We are not...

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Domestic Economy Edmonton - Nanaimo

Helpful?
Thank Ed B
League City, Texas
Level 4 Contributor
23 reviews
3 helpful votes
Reviewed yesterday
NEW

Very pleasant experience - everyone was friendly and efficient. On way home we were upgraded to business class so thank you Air Canada and the nice ticket counter lady!

Canada Economy Houston - Montreal
Helpful?
Thank mbsesher
Montreal, Canada
Level 5 Contributor
77 reviews
26 helpful votes
Reviewed yesterday
NEW

I used to like the "old" pods that they still have on the A330 and when the first B777-300 arrived I tried the business class which I found was a huge step down. Now they seemed to have gone back to pod seating so I tried it to London. I must say my first impression when I got to my...

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International Business Class Montreal - Berlin

Helpful?
Thank Marc L
Ballarat, Australia
Level 6 Contributor
95 reviews
38 helpful votes
Reviewed yesterday
NEW
via mobile

Brilliant experience, even in economy. Had a bulk head seat, room to stretch long legs! Service of cabin crew was wonderful, very friendly & accommodating, thank you! Will be returning to Heathrow this Saturday. Hoping to one day return to via Air Canada to see my family.

International Economy London - Toronto
Helpful?
Thank Denise S
Level 4 Contributor
28 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

In general, I find flying with Air Canada an average experience and the flight we took last week from London to Toronto was no exception. The meals were less than gourmet, but the service was ok and considering the size of the plane and the fact that it was a full flight, that is almost high praise. Would I recommend...

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International Economy London - Toronto

Helpful?
Thank Julianne T
Oakville, Canada
Level 3 Contributor
13 reviews
6 helpful votes
Reviewed yesterday
NEW

The level of service is sub par. Attendants look rushed and rarely take time for interactions with passengers.

International Economy Osaka - Toronto
Helpful?
Thank SusannaFrances
Toronto, Canada
Level 4 Contributor
24 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

The Flight Attendants were pleasant. No issues. It was an uneventful flight. Movies and TV shows available on board.

USA Premium Economy Toronto - Los Angeles
Helpful?
Thank C S
See travel tips for airlines
“Customs in Canada/USA is a nightmare. Get there super early and cross your fingers.”
549margareth, yesterday | Read review
“Bring your own snacks:)”
mbsesher, yesterday | Read review
“Print your boarding pass from home or hotel - available 24 hours before flight.”
gsmithntt, yesterday | Read review
“I really don't know what to say”
whistler2010, yesterday | Read review
“Never fly on a US carrier again if you can avoid it.”
Jeep_Rick, yesterday | Read review
Show next 5 travel tips 5 of 10
About Air Canada
Air Canada (AC) is Canada’s largest airline serving more than 200 destinations on six continents. Air Canada, together with its partners Air Canada Express and rouge, carried more than 41 million passengers in 2015. The airline started as Trans-Canada Air Lines (TCA) on 1 September 1937 and today is one of the 20 largest airlines of the world. It is also one of the founding members of the Star Alliance. Its major hubs include Calgary International (YYC), Montréal-Pierre Elliott Trudeau (YUL), Toronto Pearson (YYZ), and Vancouver International (YVR). A modern Airbus and Boeing fleet provides Business Class, Premium Economy on long-haul international, and Economy Class service.

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