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African Express Airways


13 Reviews
Headquarters: Airport North Road JKIA, Nairobi 00100 Kenya +254-20-2014746 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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13 Reviews from our TripAdvisor Community

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13 reviews from our community

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Showing 9: English reviews
London, United Kingdom
Level 6 Contributor
269 reviews
185 helpful votes
Reviewed 1 week ago

First things first, the majority of reviews on this page appear to be written by South Africans who have confused African Express for South African Express. The two are entirely separate airlines. African Express is based in Nairobi, operates a fleet of ageing DC9s, MD82s and turboprops (that are apparently going to be updated with Boeings and Embraer narrow body...

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Africa Economy Nairobi - Mogadishu

Helpful?
2 Thank Ivan B
South Africa
Level 6 Contributor
101 reviews
11 helpful votes
Reviewed February 24, 2018 via mobile

Quick 35 minute flight from OR Tambo to Gabarone. Good service. Snack and refreshments offered and available.

Africa Economy Johannesburg - Gaborone
Helpful?
Thank Lauren_LW
Level 6 Contributor
74 reviews
5 helpful votes
Reviewed February 17, 2018

the better wide, clear, comfort and there are no safely flying.but little worry about safe flying.

International Economy Shanghai - Magadan
Helpful?
Thank 姆华 陈
ontario
Level 6 Contributor
1,003 reviews
308 helpful votes
Reviewed December 13, 2017

Everyone have spoken to about S.A.Airways tells the same story, especially the Gaborone to Jo Burg service, they are always delayed. Normal this would not be a big deal if you are flying to your final destination but if you have a connection you could be n trouble. The service itself is pretty good, small planes personalised service but not...

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Africa Economy Gaborone - Johannesburg

Helpful?
1 Thank ericon991
Greenwich CT
Level 6 Contributor
375 reviews
127 helpful votes
Reviewed November 22, 2017

Our flight from NY to Accra was over an hour late and we missed our connection. The African Express Airways counter would not honor our ticket unless they could speak to our travel agent. Given the time difference, it was 5 am in NY and surprise...she was not at work. To make our trip to Tamale from Accra all three...

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Domestic Economy Accra - Tamale

Helpful?
Thank CTNYC16
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed September 20, 2017

It was my first time flying to East London, from OR Tambo on a big flight. That is SAA for you! After being dissapointed by Kulula it was very comforting, wonderful and worth missing Kulula flight. The staff is friendly. They can go the extra mile in simple things. It is the simple things that means a lot. The cabin...

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Domestic Economy Johannesburg - East London

Helpful?
1 Thank Violet M
Jeffreys Bay, South Africa
Level 5 Contributor
61 reviews
18 helpful votes
Reviewed August 29, 2017

SA Express is overpriced but I have no alternative but to use them when I fly to Durban from P E. Their service is really good. The groundstaff is of course SAA staff but their flight crew is SA Express... Their aircraft , although small, are comfortable and the staff are attentive... Because of price I only use them when...

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Domestic Economy Port Elizabeth - Durban

Helpful?
Thank peterC3822UH
São paulo
Level 6 Contributor
280 reviews
39 helpful votes
Reviewed August 26, 2017 via mobile

Easy to fly with! Prices are not very cheap, but is ok! Nice service and easy check in! Attention with the hand luggage! There is not big space!!

Domestic Economy Johannesburg - Hoedspruit
Helpful?
1 Thank adibfarid
Nairobi, Kenya
Level 4 Contributor
29 reviews
24 helpful votes
Reviewed August 31, 2016

This is the strangest airline I've flown with. We were headed to Hargeisa, Somaliland. Had a delay at departure, we were to leave at 5.30 a.m. but left at 7.45 a.m., had to check our bags before they were shipped before getting into the plane (very odd) and didn't experience the softest landing. Snacks served were too sugary as well...

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Africa Economy Nairobi - Hargeysa

Helpful?
7 Thank Nelly K
See travel tips for airlines
“Look into traveling from Djibouti to Somalia with Turkish Airlines instead”
X7395TYivanb, 1 week ago | Read review
“Leave lots of time between flights and do not check in critically important baggage that you cannot afford to lose or have damaged.”
ericon991, Dec 13, 2017 | Read review
“エコノミーはとにかく狭いので、ランクを上げるか、快適グッズ必須。”
Tresallir, May 3, 2017 | Read review
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About African Express Airways
African Express Airways (XU) is a short-haul airline that flies to 13 destinations in Kenya, Egypt, Somalia, the United Arab Emirates and Yemen. The airline has its primary hub at Jomo Kenyatta International Airport (NBO) in Nairobi, Kenya, has also designated Dubai International Airport (DXB) as a focus city. African Express Airways' fleet includes McDonnell Douglas DC-9s, Embraer 120s, McDonnell Douglas MD-82s and Boeing 727-200 Advanceds. Its planes include economy class, known as Traveller, and business class, known as Club.
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