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Aer Lingus

Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72
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3.513,612 reviews
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Aer Lingus
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72

Airline Summary

Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).
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Joseph S wrote a review Jul 11
47 contributions
Newark - Dublin
International
It was a little scary flying Aer Lingus just as the potential strike (industrial action) was announced. We moved up our outbound flight by a day just to make sure. This involved moving to another fare class, but we wanted to make sure that we got away. The lounge at Newark
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Epicureanguy wrote a review Jul 11
10 contributions
Dublin - London
Europe
We probably had the worst experience of our life in terms of trying to catch a plane. We were already checked in. Just had to check luggage in. The Aer Lingus machines didn’t work, queues were horrendously long and chaotic, their staff were worse than unhelpful, they gave me
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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arie2010 wrote a review Jul 11
Memphis, Tennessee4 contributions
Edinburgh - Dublin
Europe
6 bags did not make it to Dublin! How does an airline lose 6 pieces of luggage?! The service assigned to locate and deliver the luggage is 100% incompetent and completely lacks any empathy. We are in Dublin for a few days. Arrived July 9 and leaving July 13 for the USA. We have
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Matt H wrote a review Jul 11
2 contributions
Budapest - Edinburgh
Europe
Are Lingus has an absolutely stupid no carry-on bag policy creates a needlessly long check-in line. They offer to check it for free, but that completely defeats the point of online check in.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Allison M wrote a review Jul 10
1 contribution
Orlando - Rovaniemi
International
I had a flight booked that they cancelled. The service desk is outsourced and cannot help you rebook. My connection to Finland was interrupted because of the delay. The airline rebooked me to Jet blue the next day who then delayed, this missing my Finland flight (day 2).
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jwp123 wrote a tip Jul 14
"To have the best experience with Aer Lingus, avoid them at all cost."
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Alex D wrote a tip Jul 13
"Don't book it at all."
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C Browne wrote a tip Jul 13
"Fly either Ryanair"
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Joseph S wrote a tip Jul 11
"If you are traveling from Dublin to the US, you may want to skip the airport lounge"
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Epicureanguy wrote a tip Jul 11
"Best tip with Aer Lingus is to not choose them even if it means paying more. They do not care at all."
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