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Aer Lingus
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72
Overview
3.513,545 reviews
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Aer Lingus
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72

Airline Summary

Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).
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Ciaran W wrote a review Jun 15
1 contribution
Malaga - Dublin
Europe
Cancelled our flight ant 4 anm after 6hrs waiting, offered no accommodation, no food no water. There were no reps in the airport to deal with any questions. Worst airline by a mile, if I could leave 0 stars
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Worldtravelpa313 wrote a review Jun 13
Icheon, South Korea4 contributions1 helpful vote
Paris - Dublin
Europe
Flew from Paris to Dublin on Aer Lingus in April. My large bag was over the 20 kilos my ticket allowed for free so I expected to pay a little for that overage. Instead Aer Lingus forced me to pay $300 Euros (over $300 US dollars) to check my bag. Note - they force you to pay
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Conor H wrote a review Jun 13
Edinburgh, United Kingdom1 contribution
Belfast - Manchester
Domestic
Was hit with baggage charges on a case I have used many times on this route. Difference between regional baggage size and regular is so marginal leads me to believe it has been done this way just to catch people out. I know my bag fits in the overhead locker A significant
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul A wrote a review Jun 13
Newcastle upon Tyne, United Kingdom35 contributions28 helpful votes
Dublin - San Francisco
International
2 hour delay at airport, turned out plane had to be replaced, still not sure why, replacement plane was a different type, we had paid for extra leg room seats which were 30 A & C, when we boarded plane it had a different seating plan 30 A & C were not extra leg room seats but
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kevin P wrote a review Jun 13
Eldersburg, Maryland57 contributions25 helpful votes
Washington DC - Paris
International
Aer Lingus lost our bags for 12 days on a trip from Dulles to Paris. They had no idea where the bags were. They called every day to ask me the same questions over and over but could not provide me any information as to where my bags were. One day they scheduled delivery of
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Irene S wrote a tip Today
"Don’t bother with Business Class, book the cheapest flight. "
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Ciaran W wrote a tip Jun 15
"Go with ryanair"
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Conor H wrote a tip Jun 13
"Check your bag carefully before traveling. Baggage police are out to get you. "
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Paul A wrote a tip Jun 13
"Fly with some else!!"
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Kevin P wrote a tip Jun 13
"don't check a bag."
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