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Aer Lingus

Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72
Overview
3.513,618 reviews
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About Aer Lingus
Headquarters: Head Office Building, Dublin Airport, Swords Ireland K67 XF72

Airline Summary

Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).
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arie2010 wrote a review Jul 11
Memphis, Tennessee4 contributions
Edinburgh - Dublin
Europe
6 bags did not make it to Dublin! How does an airline lose 6 pieces of luggage?! The service assigned to locate and deliver the luggage is 100% incompetent and completely lacks any empathy. We are in Dublin for a few days. Arrived July 9 and leaving July 13 for the USA. We have
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Matt H wrote a review Jul 11
2 contributions
Budapest - Edinburgh
Europe
Are Lingus has an absolutely stupid no carry-on bag policy creates a needlessly long check-in line. They offer to check it for free, but that completely defeats the point of online check in.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Allison M wrote a review Jul 10
1 contribution
Orlando - Rovaniemi
International
I had a flight booked that they cancelled. The service desk is outsourced and cannot help you rebook. My connection to Finland was interrupted because of the delay. The airline rebooked me to Jet blue the next day who then delayed, this missing my Finland flight (day 2).
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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STEVE KANE wrote a review Jul 10
Manchester, United Kingdom66 contributions
Manchester - Belfast
Domestic
Well still waiting for a reply direct from the CEO Lynne Embleton and still nothing they owe me over £300 for a hotel bill when they cancelled my flights with only 10 hrs notice so they could use the Aircraft to fly Sunack to Belfast for a rally. they dont give a jot about
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Martin Harrigan wrote a review Jul 9
Dublin2 contributions
Orlando - Dublin
International
I know this was a time of industrial action, and I was glad our flight was operating at all, but I upgraded a family trip home from Orlando to Dublin to Business Class and they did not honour our original seat booking. I had selected five seats (6A, 6D, 6G, 6H, 6K) in a
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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Tourist46518649678 wrote a tip Today
"DON'T FLY WITH AER LINGUS"
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Mike wrote a tip Yesterday
"Book a different airline."
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Josephine L Ball wrote a tip Yesterday
"Don't travel aerlingus "
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Don wrote a tip Jul 17
"Snacks cost extra and require a credit card. Don't check bags unless you must, and it's expensive to do it."
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jwp123 wrote a tip Jul 14
"To have the best experience with Aer Lingus, avoid them at all cost."
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