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Aer Lingus


4,778 Reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland +353-1890-800600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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4,778 Reviews from our TripAdvisor Community

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4,778 reviews from our community

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Showing 4,028: English reviews
Malaga, Spain
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW

Beats Ryanair and it works out not a lot more expensive - and you can recline your seat. Friendly staff although inflight food and drink are still expensive.

Europe Economy Cork - Malaga
Helpful?
Thank Guapa28
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

The flight attendants on my flight were really friendly and allowed everyone to move seats to be more comfortable when the flight was not filled. The flight deck manager was more than willing to make sure there was a vegetarian meal for me when I realized I had not requested the meal before my flight. The charging ports are hard...

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International Economy Rome - New York City

Helpful?
Thank Shauna P
Boston
Level 5 Contributor
32 reviews
4 helpful votes
Reviewed yesterday
NEW

Great on time service with affordable prices. Very friendly and helpful employees. Good food and snacks.

International Economy Boston - Dublin
Helpful?
Thank Romacapoccia
Manchester, United Kingdom
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

First time with Aer Lingus, not really impressed. Seats very uncomfortable and plane seemed very small for long haul flight. Varying degrees of helpfulness from staff. Not sure I would use again.

International Economy Manchester - Washington DC
Helpful?
Thank sheilawraith
Kildare
Level 6 Contributor
84 reviews
76 helpful votes
Reviewed yesterday
NEW

We travelled to Miami with Aer Lingus, one of their new routes. The seats were comfortable, service was friendly and gracious. Meal was fine. In my opinion both comfort and service is a lot better with Emirates, but on transatlantic flights from Ireland Aer Lingus would be the best option. On the minus side, both legs were late taking off...

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International Business Class Dublin - Miami

Helpful?
Thank MrsDKildare
Ireland
Level 4 Contributor
43 reviews
28 helpful votes
Reviewed yesterday
NEW
via mobile

I'm a fan! The customer service a passenger receives with Aer Lingus is notable. Their staff are respectful, friendly and very pleasant. The staff treat each passenger as an individual. I never feel I am being rushed on, off or during my flight. While providing their on board service, I always feel it is an option not a pre requisite...

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Europe Economy Dublin - Rome

Helpful?
Thank Donegalabu
Cork, Ireland
Level 2 Contributor
4 reviews
Reviewed yesterday
NEW

ENJOYABLE FRIENDLY STAFF .....Food could be better not a great choice on way back late at night limited food choice

Europe Economy Cork - Malaga
Helpful?
Thank David H
galway
Level 4 Contributor
28 reviews
10 helpful votes
Reviewed yesterday
NEW

No complaints - check in in Dublin very pleasant, flight on time, boarding no bother. Same on way back. Haven't flown Aer Lingus in a long time but very pleased with how it all went. Would definitely look at Aer lingus in the first instance in future.

Europe Economy Dublin - Paris
Helpful?
Thank elainecb09
Redruth, United Kingdom
Level 6 Contributor
123 reviews
83 helpful votes
Reviewed 2 days ago
NEW

The flight was very good, the crew were competent, polite and helpful. It was a quick jaunt of less than an hour. Cork was a wonderful place to visit and I would have no problems with recommending the airline or this route. However... I would have put but in capital letters. Having used Bristol Airport many times, we used to...

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Europe Economy Bristol - Cork

Helpful?
Thank Helena M
Level 4 Contributor
13 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

The food was less than good, the on board films were the same goin over as they were coming back. Impossible to get to sleep, the intercom kept being pressed, the captain kept coming on the loudspeaker interrupting the films or games. For someone that is hard of hearing, I found only 4 films had subtitles. Very unsatisfactory.

International Economy Orlando - Dublin
Helpful?
Thank Antonia C
See travel tips for airlines
“Charging ports on in between the seats on the floor. Not sure if they have a USB port I only ever found one taking a European charger.”
177shaunap, yesterday | Read review
“Get on the aircraft as early as possible to ensure your hand luggage is close to you.”
tomcF3548NQ, 2 days ago | Read review
“Have your own food and drink if you need it”
Hugary1, 3 days ago | Read review
“Fly with another airline!”
gormsby98, 5 days ago | Read review
“Give yourselves time to get through the US Border Control. Always book a lounge pass”
redlady43, 5 days ago | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

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