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Aer Lingus


7,935 reviews
Headquarters: Head Office Building Dublin Airport, Swords K67 XF72 Ireland 011 353 1890 800 600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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7,935 Reviews from our TripAdvisor Community

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7,935 reviews from our community

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Showing 6,808: English reviews
Shelton, Connecticut
Level 5 Contributor
88 reviews
40 helpful votes
Reviewed today
NEW

We arrived at Shannon airport to find that our flight was cancelled. We were told we had to wait 3 hours and a bus would be announced to take us to Dublin. There was no announcement, but I found the bus. We were dr0opped off at the airport and there was no one to help us. There were others in...

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International Economy Shannon - New York City

Helpful?
Thank John W
Dublin
Level 3 Contributor
9 reviews
4 helpful votes
Reviewed yesterday
NEW

Aer Lingus lost my luggage two days ago on a direct flight between Dublin and Munich. In spite of having baggage tag numbers they still do not know where my luggage is. There were only a very small number of checked in bags on the flight and they still managed to loose mine. I had my cardiac medications in the...

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Europe Economy Dublin - Munich

Helpful?
Thank Beijingtraveller99
Tipperary, Ireland
Level 3 Contributor
19 reviews
16 helpful votes
Reviewed yesterday
NEW

Very helpful staff in all dealings with Aer Lingus. couldnt do enough for all. Will fly A.L. again..

Europe Economy Dublin - Palma de Mallorca
Helpful?
Thank Carmel O
Amsterdam, The Netherlands
Level 6 Contributor
1,836 reviews
561 helpful votes
Reviewed yesterday
NEW

Because of the USA Preclearance at Dublin Airport, we missed our flight to Chicago. The ground staff of Aer Lingus had helped us and done everything to make us comfortable to wait for another flight but unfortunately all the seats were booked so we had to stay a night in Dublin. The flight self was oke, the meal was great,...

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International Economy Dublin - Chicago

Helpful?
Thank Solodam J
Coleraine, United Kingdom
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed yesterday
NEW

The flight was good and crew very good, very friendly and made us feel good, and a great start to our holiday

Europe Economy Belfast - Malaga
Helpful?
Thank Paul S
Pennsylvania
Level 6 Contributor
139 reviews
39 helpful votes
Reviewed yesterday
NEW

When checking in for the first leg of our flight we were told we could not check our bags through to our final destination and we could not receive boarding passes for the second leg of our journey until we arrived at the layover airport. On the second leg, a flight out of Dublin, we were held on the ground...

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International Economy Glasgow - Washington DC

Helpful?
Thank Ytravel5
Dublin, Ireland
Level 6 Contributor
251 reviews
136 helpful votes
Reviewed yesterday
NEW

Delay leaving airport - don’t 7ndersrand final check in desk was single file although there were 2 desks- no idea what one was doing. Delay leaving airport - satisfactory flight and service good.

Europe Economy Faro - Dublin
Helpful?
Thank Arwel B
Ireland
Level 5 Contributor
32 reviews
22 helpful votes
Reviewed yesterday
NEW
via mobile

Flight Dublin to Washington DC was comfortable with friendly efficient staff, food was tasty for airline food, in general a good experience

International Economy Dublin - Washington DC
Helpful?
Thank globet
Dunedin, Florida
Level 6 Contributor
118 reviews
63 helpful votes
Reviewed yesterday
NEW

My seat pad was not attached to the bottom, so if I moved so did it all. The 2 people in front of us (13 B&C) had broken seat backs so when ever they moved, the seat moved further back...deep into our space. Even on take off and landing the seats could not be correctly positioned. Staff was good, food...

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International Economy New York City - Shannon

Helpful?
Thank Robin G
Derbyshire, United Kingdom
Level 5 Contributor
69 reviews
17 helpful votes
Reviewed yesterday
NEW

Had a brilliant on time flight over to Dublin. Very clean and comfortable. Cabin crew great, especially Hayley who had a great sense of humour. Flight home was just as good but did not have as much interaction with crew so cannot comment. Check-in was easy at both airports. Price paid included choice of seats and also priority boarding.

Europe Economy Birmingham - Dublin
Helpful?
Thank Jayne N
See travel tips for airlines
“Try another airline”
F5300SJjohnw, today | Read review
“There was no inflight entertainment due to short haul flight. It was a pleasure to fly with aer lingus.”
carmelo800, yesterday | Read review
“Difficult to recommend - dependent in Aer Lingus service”
arwelb, yesterday | Read review
“Buy extra space”
RobinG370, yesterday | Read review
“Please do not put your back, remember there is a person behind you.”
Time2judge, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Aer Lingus
Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the U.S by completing immigration and customs checks prior to departure. Aer Lingus serves over 100 routes in Europe and 11 North American destinations with more than 100 onward connections across the U.S and Canada via its partners. Aer Lingus is a member of International Airlines Group (IAG).

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