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Azul


12,874 reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil 011 55 11 4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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12,874 Reviews from our TripAdvisor Community

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12,874 reviews from our community

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Showing 376: English reviews
Sao Caetano do Sul, SP
Level 6 Contributor
127 reviews
26 helpful votes
Reviewed 2 October 2018

The flight was very smooth. The attendants are very kind and thoughtfull. Please verify if you have the right amount of luggage. Additional luggage pays extra.

Date of travel: September 2018
Domestic Economy Brasilia - Sao Paulo
Helpful?
Thank Eduardo P
Sao Paulo
Level 6 Contributor
130 reviews
53 helpful votes
Reviewed 26 September 2018 via mobile

I'm suspicious about flying and praise Azul ! For me it's throughout these years since Azul began its services, a pleasure to fly with them. The staff is very relaxed and cool. To fly an E - jet it's like flying an executive jet with its 2+2 config. You get of what you pay . I consider them very honest...

Date of travel: September 2018
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Domestic Economy Rio de Janeiro - Sao Paulo

Helpful?
Thank cthompson65
Americana, SP
Level 4 Contributor
34 reviews
9 helpful votes
Reviewed 26 September 2018

Highly recommended, better than Gol and others local airlines. Even though the flight was short they served good snacks and beverage.

Date of travel: August 2018
Domestic Economy Sao Paulo - Fortaleza
Helpful?
Thank Evandro1234
FLORIDA
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 24 September 2018 via mobile

Azul is the best airline if you are traveling to Brazil, excellent service employees have a great attitude always willing to help and make you comfortable, I order a vegetarian meal that was very good, no extra cost! Also if they have seats available in business class they will offer to you at the airport with a big discount. I...

Date of travel: September 2018
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International Economy Fort Lauderdale - Florianopolis

Helpful?
Thank CRISTMANN
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 20 September 2018

One of the best domestic flights that I have ever had in Brazil, to highlight some of the outstanding points of the flight I would definitely talk about the amazing food, ranging from sandwiches to gummy airplanes, the fantastic seats with very good legroom, the amazing In-Flight Entertainment Systems and finally, the amazing and super kind crew.

Date of travel: January 2018
Domestic Economy Porto Seguro - Sao Paulo
Helpful?
Thank Arthur R
Lençóis, Bahia, Brazil
Level 3 Contributor
16 reviews
7 helpful votes
Reviewed 19 September 2018

I was pleasantly surprised with the smiles and actions of Azul's professionals. It started in Salvador with the woman who offered to help us at the machines, put the labels on our bags and moved the bag herself to the counter. My husband and I are over 70 but never get this type of service. The attendant inside the airplane...

Date of travel: September 2018
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Domestic Economy Salvador - Sao Paulo

Helpful?
Thank rebeccastephensonm
Recife, PE
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 18 September 2018

This was my first experience taking an international flight on this company. It was perfect for me. The only thing that made me sad was I had my original non stop back flight canceled and i had to take connection (Campinas - SP)

Date of travel: August 2018
International Economy Recife - Fort Lauderdale
Helpful?
Thank Claudiabat
Level 3 Contributor
19 reviews
2 helpful votes
Reviewed 18 September 2018

professionals, on board entertainment fully connected by Satellite, news on line and several options, comfort seats are in fact more comfortable, food and drinks good enough, boarding and disbarqking assistance very good, on time. Crew happy and proud to work for Azul

Date of travel: July 2018
Domestic Economy Sorriso - Cuiaba
Helpful?
Thank Antonio I
Porto Alegre, RS
2 reviews
2 helpful votes
Reviewed 18 September 2018

The fact that the passages are economy class does not justify the bad comfort of the armchairs that practically did not recline. The distance between them is not necessary to comment. For an 11-hour flight in the evening, sleeping in a seatted position (90°), hard armchair and with no space for leg movement or foot support caused me to arrive...

Date of travel: August 2018
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International Economy Porto Alegre - Paris

Helpful?
Thank Marilia M
Curitiba, PR
Level 2 Contributor
7 reviews
Reviewed 18 September 2018 via mobile

An awesome service of this Company! They are very efficient and always ready to help you if needed. We always use this airline company!

Date of travel: July 2018
Domestic Economy Curitiba - Goiania
Helpful?
Thank Carmen B
See travel tips for airlines
“$75 for main cabin Xtra, middle 4 seats have more legroom then window seats. Sky couch as well!”
howardp795, 5 days ago | Read review
“The website can be frustrating as it takes time to update.”
hcbflorida, 1 week ago | Read review
“If you have some questions/doubts - contact them few days/weeks earlier before the flight. Then you'll get your answers.”
danzzzilla, 2 weeks ago | Read review
“Ask for the snacks and beverage during the flight if you want. They have plenty”
Dora66647, 3 weeks ago | Read review
“On the short flights with the ATR 42 it is better to sit near the rear of the airplane”
RichardCThomas, 4 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.

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