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Azul


12,838 reviews
Headquarters: Av. Marcos Penteado de Ulhoa Rodrigues 939 Barueri, Sao Paulo, State of Sao Paulo 06460-040 Brazil 011 55 11 4003-1118 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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12,838 Reviews from our TripAdvisor Community

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12,838 reviews from our community

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Showing 376: English reviews
Philomath, Oregon
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed 3 weeks ago

I had never heard of Azul, and was pleasantly surprised by the flight and especially the flight attendants (very courteous and polite).

Date of travel: January 2019
International Economy Fort Lauderdale - Sao Paulo
Helpful?
Thank clifjnsn
Santarem, Portugal
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed 3 weeks ago

A great airline that is efficient, well managed with awesome air crew, The airline is mostly on time and the baggage delivery is speedy

Date of travel: February 2019
Domestic Economy Belo Horizonte - Montes Claros
Helpful?
Thank RichardCThomas
Pittsburgh, Pennsylvania
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

I had flown Azul last summer back and forth from FLL to VCP/São Paulo business class, and was as happy as I can be (stressful traveler) This time I was Delta One to GRU, then back to the states/VCP to FLL on Azul, azul Economy/xtra or whatever it’s called. It is, unsurprisingly, very Brazilian, and I always feel s bit...

Date of travel: January 2019
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International Economy Sao Paulo - Fort Lauderdale

Helpful?
Thank 700gregn
Buenos Aires, Argentina
Level 5 Contributor
64 reviews
23 helpful votes
Reviewed 11 February 2019

One of the most punctual airlines in latinamerica, I had four flights with them, allways on-time. Seats are good and also the food and beverage. The in-flight entertainment a little bit poor (most things in Portuguese)

Date of travel: January 2019
South America Economy Buenos Aires - Rio de Janeiro
Helpful?
Thank Estufen
London, United Kingdom
Level 2 Contributor
4 reviews
Reviewed 24 January 2019 via mobile

The service are excellent Very polite staff The fly in this company Azul always on time never delay I recommend this company if you fly around Brasil

Date of travel: January 2019
Domestic Economy Joao Pessoa - Sao Jose Do Rio Preto
Helpful?
Thank umegiani
Sao Paulo, SP
Level 5 Contributor
53 reviews
7 helpful votes
Reviewed 21 January 2019 via mobile

Azul is the best Brazilian airline in my opinion. New aircrafts, excellent service, always on time. My only complain in this flight was the fact that the entertainment system aboard was not working and the fact that large luggage was allowed inside the plane and this caused a mass before departure. I also noticed that some passengers had more than...

Date of travel: January 2019
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South America Business Class Sao Paulo - Buenos Aires

Helpful?
Thank adalberk
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 20 January 2019

Azul is a fairly new company in Brazil. Their planes are generally pretty new, and they are all in good shape. The flight crew transmit confidence and they are all very caring for the passengers. The prices are really good! The only not so great thing about Azul is that it doesn't take you everywhere, specially international flights, which is...

Date of travel: January 2019
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Domestic Economy Curitiba - Foz do Iguacu

Helpful?
Thank lichewitz
Berlin, Germany
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed 12 January 2019

When one of the flights had to be redirected due to an airport being interdicted (an airplane had to do an emergency landing on the airport's only landing track and had to stay on the track for a long time), Azul dealt with the situation very well. Although they could have communicated things better when all the passengers were still...

Date of travel: December 2018
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International Economy Berlin - Belo Horizonte

Helpful?
Thank marcvper
Estero, Florida
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 10 January 2019

First time on Azul flying (Economy Extra). Pleasant flight on a A330 to São Paulo, Brazil, mostly due to the extra leg room and a seat that actually reclines (not sure if standard economy reclines as much). Flight left and arrived on time (Azul prides itself on that). Clean and spacious toilets (when compared to today's new standard toilets) and...

Date of travel: December 2018
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International Economy Fort Lauderdale - Rio de Janeiro

Helpful?
Thank Ronald S
2 reviews
Reviewed 9 January 2019

Excelent option. Great plane, service and price. Food was decent. Campinas airport is becoming a hub for this company that flies from there to other places in Brazil and abroad.

Date of travel: December 2018
International Economy Sao Paulo - Lisbon
Helpful?
Thank FlavioC1128
See travel tips for airlines
“$75 for main cabin Xtra, middle 4 seats have more legroom then window seats. Sky couch as well!”
howardp795, today | Read review
“The website can be frustrating as it takes time to update.”
hcbflorida, 1 week ago | Read review
“If you have some questions/doubts - contact them few days/weeks earlier before the flight. Then you'll get your answers.”
danzzzilla, 1 week ago | Read review
“Ask for the snacks and beverage during the flight if you want. They have plenty”
Dora66647, 3 weeks ago | Read review
“On the short flights with the ATR 42 it is better to sit near the rear of the airplane”
RichardCThomas, 3 weeks ago | Read review
Show next 5 travel tips 5 of 10
About Azul
Azul (AD) is “Brazil’s largest international airline by number of cities served.” Azul will carry you to more than 100 destinations in Brazil, several South American countries, Portugal, and the United States. Codeshare agreements with airlines such as TAP Air Portugal and United expand its reach throughout the world. Its modern fleet includes A320neo, A330, ATR 72, E190, and E195 aircraft. All aircraft, except the short-haul turboprops, feature seat back entertainment monitors. Features on aircraft used for long-haul flights include Economy Extra (seats with additional legroom), Skysofa (a group of four seats in Economy Class that may be turned into a “spacious couch for families, couples, and friends to travel together”), and seats that transform into fully lie-flat beds in Business Class. The airline commenced operations in 2008 from its main operating base of Viracopos/Campinas International Airport (VCP) in suburban São Paulo and continues to dynamically grow.

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