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SpiceJet

6,863 reviews
Headquarters: 319 Udyog Vihar, Phase IV, Gurugram (Gurgaon) India 122016
Overview
3.56,863 reviews
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In-flight entertainment (WiFi, TV, movies)
Onboard Experience
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About SpiceJet
Headquarters: 319 Udyog Vihar, Phase IV, Gurugram (Gurgaon) India 122016

Airline Summary

Budget carrier SpiceJet (SG) is India’s second-biggest airline when measured by the number of domestic passengers. The airline operates a fleet of Boeing 737s, Dash 8- Q400 & freighters and is the country’s largest regional player operating 63 daily flights under UDAN or the Regional Connectivity Scheme. The airline flies to over 60 destinations, including more than 50 within India. The airline’s international destinations include Bangladesh, Oman, Sri Lanka, Thailand and the United Arab Emirates. The majority of the airline’s fleet offers SpiceMax, the most spacious economy class seating in India. Passengers who opt for SpiceMAX receive priority check-in, boarding & baggage delivery; seats with extra legroom; and complimentary meal & beverage. SpiceJet offers in-flight entertainment on-board through its path-breaking SpiceScreen system, wherein flyers can stream a wide variety of content directly on their personal devices. The airline also operates a dedicated air cargo service under the brand name SpiceXpress offering safe, on-time, efficient and seamless cargo connectivity across India and on international routes.
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6863Reviews
1435Photos
100Tips
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Cruiser41372029163 wrote a review Yesterday
3 contributions1 helpful vote
Srinagar - New Delhi
Domestic
Worst flight i have ever seen . Better to travel on hand cart. Worst experience. I don’t have words to describe how terrible this airline is
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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FarAway55517798081 wrote a review Yesterday
2 contributions
Mumbai - Bagdogra
Domestic
Very good inflight support and service All crew members are polite and prompt to fulfill each passenger Thanks a lot will travel on return by SpiceJet only
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from nafees0436, Customer Experience at SpiceJet
Responded yesterday
Dear Sir, Thank you for being the rainbow to our day. We strive to provide excellent customer service and appreciate you taking the time to share your feedback. We will certainly share your praise with our team. Stay #RedHotSpicy😃
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tathagat K wrote a review May 24
2 contributions1 helpful vote
Mumbai - New Delhi
Domestic
I took spice-jet for the first time. One of the most pathetic flights, it was my birthday and I wanted to spend some hours with my family post the office event in Mumbai. Since I don’t reside in India, I wasn’t aware how pathetic it can be, It was delayed by more than 40 mins, I’m appalled with the poor service. I’m never gonna use Spicejet! Disgusting and annoying.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from nafees0436, Customer Experience at SpiceJet
Responded 2 days ago
Dear Guest, This is not good to hear. Please share your PNR at custrelations@spicejet.com, our team shall look into it and assist you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dilip P wrote a review May 24
2 contributions
Ahmedabad - Chennai (Madras)
Domestic
It's always on time and very supportive staff and crew well management and process web Chek in boarding and luggage collection
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from nafees0436, Customer Experience at SpiceJet
Responded 2 days ago
Dear Guest, We're glad to hear about your experience. Thank you for sharing this with us. We'll surely pass it on to our team. Stay #RedHotSpicy 😀
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Faizuddin Shaikh wrote a review May 24
Dubai, United Arab Emirates3 contributions1 helpful vote
Dubai - Pune
International
Good service, excellent flight experience, good masala tea, tasty meal. Frequent flyer bonus points are good value addition benefits.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from nafees0436, Customer Experience at SpiceJet
Responded 2 days ago
Dear Guest, We're glad to hear about your experience. Thank you for sharing this with us. We'll surely pass it on to our team. Stay #RedHotSpicy 😀
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tathagat K wrote a tip May 24
"Don’t book this flight! Save your money and time "
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Tourist07225044771 wrote a tip May 23
"Don't ever book flight from spicejet."
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Meander61589645729 wrote a tip May 22
"Never Never kabhi nahi book karuga"
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Travel17924165944 wrote a tip May 22
"Never travel with spicejet"
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Voyager30699636264 wrote a tip May 22
"TAKE THE TRAIN IN PLACE OF SPICEJET!! MUCH BETTER!! BOOK 1ST CLASS IN TRAIN THAN THE TERRIBLE SERVICE HERE!"
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Depart
Sun, 6/9
Return
Sun, 6/16
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1, Economy