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Peach Aviation


1,128 reviews
Headquarters: 1 Senshu-kuko-naka Tajiri-cho Sennan-gun, Osaka 549-0011 Osaka Prefecture 011 81 3-6302-8991 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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1,128 Reviews from our TripAdvisor Community

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1,128 reviews from our community

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Showing 205: English reviews
Ottawa, Canada
Level 1 Contributor
3 reviews
Reviewed 1 week ago via mobile

So yeah flew from Narita in Tokyo to Osaka because the price was equivalent to that of the bullet train and half the time. Over all the experience is fine, but lord are they draconian with their baggage policy. My girlfriend had a small purse, her regular carry-on and a shopping bag of clothes, along with my two bags. Well...

Date of travel: March 2019
More 
Domestic Economy Tokyo - Osaka

Helpful?
Thank Mattlore
Skudai, Johor, Malaysia
1 review
Reviewed 2 weeks ago

This is the worst airline I took and experience yesterday. Luggage with minor damage I wrapped and tied with 3 strings but with with 4 wheels still can use. After took peach airline my luggage become major damage with 2 wheels disappeared and the officer still can come to me and told me that is not their problem. Oh my...

Date of travel: February 2019
More 
North Asia Economy Taipei - Tokyo

Helpful?
Thank Jacelynjacjac
Buenos Aires, Argentina
Level 4 Contributor
27 reviews
11 helpful votes
Reviewed 2 weeks ago via mobile

I tried to book a flight with them from Shanghai to Osaka but it was simply impossible. Every time i tried to pay with my credit card a message appeared saying it was cancelled. End of the day I gave up on it and bought a more expensive flight with Jetsar. 1 MONTH after this happened they sent me an...

Date of travel: March 2019
More 
North Asia Economy Shanghai - Osaka

Helpful?
1 Thank Angus120
2 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

I chose air Seoul over a cheaper flight with the idea that it was safer and i would be taken care of in case of anything. I ended up somehow missing my flight but was not allowed to even approach the counter to try figure something out or see when their next flight was. They were not helpful whatsoever and...

Date of travel: February 2019
More 
North Asia Economy Seoul - Okinawa City

Helpful?
1 Thank Rachel T
Level 2 Contributor
7 reviews
Reviewed 3 weeks ago

First time with Peach Air, everything is quite smooth, easy to check in and yes!! my flight on time. Just only hard to find the row for check-in at Suvarnabhumi Airport because that row is so crowned by Local airline fly to Korea and Peach air is in the middle of them. Fly attendant always take care customers with polite,...

Date of travel: January 2019
More 
North Asia Economy Bangkok - Okinawa City

Helpful?
Thank jaaejj
Level 1 Contributor
3 reviews
Reviewed 5 weeks ago

all crew were kind enough for me and all facility were fine. thus the captain drove well when the plane take off or landing. it is important things to customers safety and satisfaction of traveling.

Date of travel: February 2019
North Asia Economy Seoul - Osaka
Helpful?
Thank eylee8787
1 review
2 helpful votes
Reviewed 17 January 2019 via mobile

They said that we can't go to japan because we don't have id's so we asked them if they can help us to refund our ticket and they answer us that they don't know. Wth. THEY MUST KNOW! And i keep looking for peach customer service and every time i dial it , it's always out of service! I just...

Date of travel: January 2019
More 
North Asia Economy Taipei - Osaka

Helpful?
2 Thank Shiela T
Krugersdorp, South Africa
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed 16 January 2019

This Airline surprized me, after reading all the reviews about the bad staff attitude and not being on time, everything about my flight was perfect

Date of travel: November 2018
North Asia Economy Shanghai - Osaka
Helpful?
Thank Mark L
1 review
Reviewed 15 January 2019

Horrible airline, Staff does not understand English and they did not let me board the flight because I was not having a certain amount of cash handy . This is their self made rule .

Date of travel: December 2018
Southeast Asia Economy Okinawa City - Bangkok
Helpful?
Thank Himanshu J
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 13 January 2019

I had a good trip towards Osaka even though the seats were narrow. Unfortunately my trip back on APJ 315 was not very pleasant. As we all know all of us come from different places, I had a foreign couple seated next to me. I sit at 20A which is by the window on the right. I think the couple...

Date of travel: January 2019
More 
Domestic Economy Tokyo - Osaka

Helpful?
1 Thank Yesyes_Nono_02
See travel tips for airlines
“make sure you book early to get good fares”
LSCMILANO, Jan 10, 2019 | Read review
“check in earlier at KIX terminal 2, many people drop their luggage at check in counter”
Bill_Ng, Dec 29, 2018 | Read review
“Adjust your expectations!!”
OdysseusNY, Oct 21, 2018 | Read review
“For short flight to and from Japan this is the airline you want!”
1DanielPaul, Aug 30, 2018 | Read review
“When leaving from Naha, you get to the terminal by bus from in front of the domestic terminal”
730christic, Aug 14, 2018 | Read review
Show next 5 travel tips 5 of 10
About Peach Aviation
Peach (MM) is a low-cost carrier based in Japan. The airline's fleet includes planes that are configured with only an Economy Class cabin. Within the cabin, four types of seats are available. These include Stretch Seats (extra leg room), Fast Seats (first row of the cabin), Pleasure Seats (seats toward the front of the cabin as well as some window seats) and Standard Seats. Peach flies non-stop to about 15 destinations primarily within Japan. International destinations include Hong Kong, South Korea and Taiwan. Peach's hubs are located at Kansai International Airport (KIX) in Osaka, Naha Airport (OKA) and Narita International Airport (NRT) in Tokyo.
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