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Virgin Australia


4,847 Reviews
Headquarters: 56 Edmondstone Rd, Brisbane, Queensland QLD 4006 Australia +61-13-67-89 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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4,847 Reviews from our TripAdvisor Community

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4,847 reviews from our community

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Showing 4,703: English reviews
Brisbane, Australia
Level 5 Contributor
76 reviews
31 helpful votes
Reviewed yesterday
NEW

Well my husband always swears by flying Virgin! I normally fly Jetstar! On the 6am trip from Brisbane to Adelaide was served a delicious museli-type bar. To be served a packet of 25g crisps on the 7pm Virgin flight from Adelaide to Brisbane did not impress me. Don't bother serving anything if this is the rubbish food on offer, is...

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Domestic Economy Adelaide - Brisbane

Helpful?
Thank Karen M
Brisbane, Australia
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

The flight while a little late in arriving so left a bit late was very comfortably and the staff were friendly

Domestic Economy Brisbane - Alice Springs
Helpful?
Thank Robyn H
Windsor, Australia
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

quite comfortable, most of the attendants were really lovely. I really stood out above the rest, wish i had of gotten her name

Domestic Economy Sydney - Coolangatta
Helpful?
Thank maddiH01
Melbourne, Australia
Level 2 Contributor
5 reviews
8 helpful votes
Reviewed yesterday
NEW

As comfortable as possible in economy class and a tasteful snack was provided. Cabin crew were excellent and the black and red uniform of the senior hostess was the most elegant I have seen for a long time. No (unpleasant) surprises.

Domestic Economy Melbourne - Canberra
Helpful?
Thank PeterCockrum
Sutton Coldfield
Level 6 Contributor
746 reviews
193 helpful votes
Reviewed yesterday
NEW

A smooth, efficient and enjoyable flight experience from start to finish. we were very pleased indeed.

Domestic Economy Brisbane - Sydney
Helpful?
Thank Lukajoreb
Sutton Coldfield
Level 6 Contributor
746 reviews
193 helpful votes
Reviewed yesterday
NEW

Everything about our flight experience was really good, from the check in in Sydney to the speed of luggage delivery in Hobart. We were really impressed.

Domestic Economy Sydney - Hobart
Helpful?
Thank Lukajoreb
Melbourne, Australia
Level 6 Contributor
195 reviews
66 helpful votes
Reviewed 2 days ago
NEW

As a domestic carrier, virgin is a better bet that Qantas, if you have a higher status, IMO Always superb service in the front 8 sets

Domestic Business Class Melbourne - Coolangatta
Helpful?
Thank tobykeen
Berkeley Vale, Australia
2 reviews
Reviewed 2 days ago
NEW

My wife has difficulty walking and particularly climbing stairs. We contacted Virgin Airlines to see what service they could offer to make it easier for my wife to board and leave the aircraft. When we booked in, an Virgin attendant arranged for a wheel chair, so that my wife would not have to walk the considerable distance to the Departure...

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Domestic Economy Sydney - Hobart

Helpful?
Thank philbastick
1 review
Reviewed 2 days ago
NEW

Flight was delayed for several hours and was given food vouchers while we waited. Was late getting into Auckland and missed our connecting flight and was greeted while a night in the Novotel across the road and a $50 food voucher. Was really impressed as you here horror story's from other airlines and was expecting to get nothing as we...

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Trans-Tasman Economy Sydney - Auckland Central

Helpful?
Thank Thomas T
Level 3 Contributor
18 reviews
9 helpful votes
Reviewed 2 days ago
NEW
via mobile

For a good price, Virgin offer a fantastic service where staff are friendly and seats are comfortable. The little snack was really good and honestly can’t complain about anything for the flight.

Domestic Economy Sydney - Melbourne
Helpful?
Thank Adam K
See travel tips for airlines
“Have the correct change for purchases so you don't have to use your credit card”
robynh36, yesterday | Read review
“make sure your phone is completely charged as you need to use it for movies and etc.”
maddiH01, yesterday | Read review
“Be careful with booking - I typed in the wrong return date and it cost me $80 to correct it 15 min. later-in their T&C but very unforgiving!”
PeterCockrum, yesterday | Read review
“For handicapped travellers contact the airline well before your departure date.”
philbastick, 2 days ago | Read review
“Being Nice will probably get you further”
thomastW1674CW, 2 days ago | Read review
Show next 5 travel tips 5 of 10
About Virgin Australia
Virgin Australia (VA) is the country's second-largest airline. It flies to about 50 destinations, including about 30 within Australia, as well as points in New Zealand, the South Pacific, Asia, Africa, the Middle East and North America. The airline's fleet features a variety of two-cabin and three-cabin configurations, including Business Class, Premium Economy Class and Economy Class seating. At nine Australian airports, premium cabin passengers have access to the carrier's Virgin Australia Lounge. The airport has hubs at four airports: Auckland Airport (AKL), Brisbane Airport (BNE), Melbourne Airport (MEL) and Sydney Airport (SYD).

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