Departure and arrival; we had delayed for our flights. Suddenly changed their baggage restriction on the spot.
It’s my first and last flying with this airline. they don’t make announcements about boarding and delays, customer service is very poor they’re not accommodating at all, our flight is delay for 1.5hours we’re all sitting in the plane wondering what’s going on?! no complimentary…
Our flight was delayed of 4h30 after we boarded!! We had to wait in the plane and nobody gave us any explanations. After three hours we had a little cup of water and a snack, no proper meal and if we wanted water before or after they asked us to pay!! Awfull!
App rarely works when you need to book. USD10+ added as credit card process fee on each booking so now only book through 3rd party apps to avoid that and have also noticed that you can often get less expensive rates through certain 3rd party applications as opposed to directly. …
I'm flying a lot, particularly within Asia. Since 14 months, I use Air Asia, being a GOLD MEMBER in the meantime. BEST value for money, and in general much better than their competitors in the budget sector ! I can highly recommend them !
"If you book PREMIUM FLEX, you have a lot of advantages, and your own check-in counter !!"
"Never bring anything more than 7kls"
"Customer service is atrocious"
"Please make a reservation earlier thru a relative or friend in that country where you're flying."
"Check your baggage—- buy extra ahead of time—- order nasi lemak"