We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

Icelandair

Headquarters: Reykjavik Airport, Reykjavik Iceland 00101
Overview
3.58,916 reviews
Travelers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
About Icelandair
Headquarters: Reykjavik Airport, Reykjavik Iceland 00101

Airline Summary

Reykjavík-based Icelandair (FI) is the country of Iceland's largest airline. From its hub at Keflavik International Airport (KEF) and Akureyri Airport (AEY), Icelandair operates non-stop flights to more than 25 destinations across Europe and about a dozen destinations in Canada and the United States. The carrier's fleet is configured with Saga Class (the equivalent of Business Class), Economy Comfort Class and Economy Class. Saga and Economy Comfort passengers departing from Keflavík International Airport have access to the airline's Saga Lounge.
Read more
8916Reviews
1352Photos
100Tips
Traveler rating
  • 2,405
  • 2,346
  • 1,364
  • 912
  • 1,889
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Michael M wrote a review Oct 2024
2 contributions1 helpful vote
Minneapolis - Reykjavik
International
Won't even change or refund a flight when the tour company needs to adjust dates cause of environmental storm issues..they've yet to change to a model to help customers in need
Read more
Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Simon F wrote a review Oct 2024
2 contributions
Washington DC - Reykjavik
International
Icelandair incorrectly gave me a voucher when I requested a refund on their website. After contacting them multiple times and explaining the issue to them multiple times, they refused to cooperate and return my money. Ask yourself, do you want to fly with a greedy airline that…
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
NorthStar02406790649 wrote a review Oct 2024
1 contribution
Glasgow - Detroit
International
This airline is absolutely cruel , The Iceland airport doesn’t allow strollers,which was not disclosed anywhere,I had to carry a new born aswell as multiple heavy bags for 2HRS as there wasn’t anywhere to sit. they couldn’t at the very least provided staff or equipment to help.…
Read more
Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Inspiration225300 wrote a review Oct 2024
1 contribution
Baltimore - Reykjavik
International
Deceptive advertising caused purchase of Saga Premium seat for overnight flight. IAir failed to disclose that they actually have two different sized business class seats, one large and worth the extra money, one small and a total rip off. I bought the rip off seat and IAir…
Read more
Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jecabewi wrote a review Oct 2024
Doncaster, United Kingdom10 contributions1 helpful vote
New York City - Reykjavik
International
Cancelled our flight - put us on one from different airport - that spanned my partner’s very significant birthday! Messed up our plans, cost us a fortune, customer service was a joke - not allowed to speak to a supervisor (company policy), offered a flight from Baltimore,…
Read more
Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
…
Showing results 6-10 of 7,613
Album Categories
All photosAll Traveler Photos
Worst legroom of any airline
1 Helpful vote
2 Helpful votes
Al gate
1 Helpful vote
…
Showing results 1-5 of 1,352
Adventure36842 wrote a tip Nov 1
"Don’t use this airline!!!"
Inspiration225300 wrote a tip Oct 2024
"Check aircraft’s size before booking. Plane A has large Saga Premium seats. Plane B has smaller seats with no extra legroom or comfort."
Jecabewi wrote a tip Oct 2024
"Book with another airline!!!"
Climber04270463006 wrote a tip Oct 2024
"Make sure that you bring ear buds for the entertainment(they charge for them) Make sure you purchase your inflight meals before hand."
Kari P wrote a tip Oct 2024
"Eat before you board as they do not even give you a snack!"
…
Showing results 1-5 of 100
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Icelandair

Search flights

Round TripOne-wayMulti-city
From:
To: