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Icelandair

Headquarters: Reykjavik Airport, Reykjavik Iceland 00101
Overview
3.58,916 reviews
Travelers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
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Food and beverage
About Icelandair
Headquarters: Reykjavik Airport, Reykjavik Iceland 00101

Airline Summary

Reykjavík-based Icelandair (FI) is the country of Iceland's largest airline. From its hub at Keflavik International Airport (KEF) and Akureyri Airport (AEY), Icelandair operates non-stop flights to more than 25 destinations across Europe and about a dozen destinations in Canada and the United States. The carrier's fleet is configured with Saga Class (the equivalent of Business Class), Economy Comfort Class and Economy Class. Saga and Economy Comfort passengers departing from Keflavík International Airport have access to the airline's Saga Lounge.
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8916Reviews
1352Photos
100Tips
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Popular mentions
ahanova wrote a review Oct 2024
Sequim15 contributions
Prague - Seattle
International
This is the review I submitted to Icelandair when they emailed me a request: Your seats are too close together, even more than all other airlines that I've flown: Alaska Airline, Lufthana, United, so many, even Condor Air. It's a joke. For the price of your tickets, which is…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Braeden D wrote a review Oct 2024
1 contribution
Reykjavik - Minneapolis
International
From the moment we left the MSP airport for our tickets with Icelandair, it was truly terrible. This is an international flight that doesn’t provide free headphones, guess we should have thought about that…. Every flight didn’t have loading zones, which is incredibly…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John S wrote a review Oct 2024
1 contribution
Frankfurt - Seattle
International
I have never had such a bad experience due solely to either incompetence or inefficiency. 1. The check in counter did not open until only 2 hours prior to our flight DEPARTING. Meaning we still had to get through busy security. I did not have time to claim my duty free. 2. The…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sightsee731483 wrote a review Oct 2024
1 contribution
Dublin - Seattle
International
I have flown Icelandair a few times because it’s a shorter connection from Seattle to Europe and a partner of Alaska but every time has been a negative experience. Extremely poor customer service across the board, lost luggage, rude flight attendants, minimal leg room and on our…
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Date of travel: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Deborah D wrote a review Oct 2024
1 contribution
Denver - Rome
International
Upon Arrival at Rome...separate satellite gate that forced you to walk quite a distance to catch a bus and waited 1.5hr+ for luggage. No one to talk to.... Icelandair needs to coordinate better ground support Not Good.
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Showing results 21-25 of 7,613
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Worst legroom of any airline
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Al gate
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Showing results 1-5 of 1,352
Adventure36842 wrote a tip Nov 1
"Don’t use this airline!!!"
Inspiration225300 wrote a tip Oct 2024
"Check aircraft’s size before booking. Plane A has large Saga Premium seats. Plane B has smaller seats with no extra legroom or comfort."
Jecabewi wrote a tip Oct 2024
"Book with another airline!!!"
Climber04270463006 wrote a tip Oct 2024
"Make sure that you bring ear buds for the entertainment(they charge for them) Make sure you purchase your inflight meals before hand."
Kari P wrote a tip Oct 2024
"Eat before you board as they do not even give you a snack!"
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Showing results 1-5 of 100
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