Cancelled the flight because of "scheduled maintenance". I found out that they just say that because I bought my seat for a super saver price and they can sell my seat for more money. The return policy is 25-40 business days. On my return flight they bumped me from my 1:00 flight to the 8:10am flight, again, because they can...

Cancelled 3 flights due to ‘scheduled maintenance’ lol Shame you take over 4 months to make refunds when you cancel flights - still no refund Rip off

I have booked the flights two months in advance and planned a whole two week trip to the Philippines for kitesurfing. Air Juan cancelled the flight three days before departure. We had to rearrange everything last minute, rebook a different flight, take an 18 hours horrible ferry journey in order to reach Cuyo. In total we lost two days of...

This is follow up my previous review on Nov 2018 . After several months Air Juan didn’t return my money back . Finally by filling out dispute form , my bank refund my money . My advise : - Stay away from this company. - If you need your money back do not wait for Air Juan action . Immediately...

Airport changed (okay accept now flying into newly built airport) but did not get e-mail about this. Times changed but even worse they have booked the outbound leg and say no flight for the return. They will not respond to e-mail so will have to phone them internationally at a cost of £££££ but if they cant say there is...

Was a bit scared before the flight but once we got going there was nothing to be worried about, it a little tour in itself. Easy check in, and the views on the 45 minute were great! Would definitely recommend. Pilots were great!

This is a follow up to a review I have posted last November. After almost 60 days I still haven’t received any refund for the cancelled flights. I start to think that Air Juan’s only business strategy is to SCAM their customers. Their customer service is terrible, they didn’t bother to respond my multiple emails. My advice....stay away from this...

Before the flight: they respond to correspondence very swiftly and politely which is really nice. I am terrified of flying but this flight from Busuanga Bay Lodge (Coron) to Puerto Galera was a birthday present for my husband as well as a faster way to travel to Mindoro. So somehow, I got in with him. It’s a tiny plane and...

I wrote the last review when I got rescheduled and only notified 1 day ahead. But this is not the end. My wife and I went to to the terminal of Air Juan as requested. At arrival we learned that the flight got CANCELED!!! The plane had a small crash and was now under maintenance. It seems they have only...