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AirSWIFT


197 reviews
Headquarters: A Soriano Aviation Hangar Andrews Avenue, Pasay, Luzon 1300 Philippines 011 63 2 318 5941 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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197 Reviews from our TripAdvisor Community

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197 reviews from our community

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Showing 139: English reviews
Freeport, New York
Level 3 Contributor
20 reviews
15 helpful votes
Reviewed 1 week ago via mobile

This is the only airline that flies to El Nido which is very unfortunate. They kept delaying flights due to unexplained reasons and the staff seems to make up explanations. They fly a small ATR 40-50 seater and so it’s difficult to land in certain conditions like a small wind gust or a drizzle. Avoid if you can.

Date of travel: February 2019
Domestic Economy El Nido - Panay Island
Helpful?
Thank QuidditchTX
2 reviews
3 helpful votes
Reviewed 2 weeks ago

I organized a tour for a group close to 10 people and decided to book with Air Swift since it had direct flights into El Nido. Because of Super Typhoon Ompong we had to cancel our flights to El Nido and Air Swift provided us with an email showing the refund we would expect back, minus the cancellation fees. I...

Date of travel: September 2018
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Domestic Economy Cebu Island - El Nido

Helpful?
Thank MNasty808
2 reviews
Reviewed 2 weeks ago

read a lot of bad reviews with air swift so I looked at their difficulties they are flying into an airfield manually not an instrument approach controlled by on board computers so I suggest the earlier flights are more favourable if there is a weather problem there's delays you have to be aware of this.... a lot of the problems...

Date of travel: January 2019
More 
Domestic Economy Cebu Island - El Nido

Helpful?
Thank oldkev63
Makati, Philippines
1 review
Reviewed 3 weeks ago via mobile

Going to Lio El nido our flight rescheduled for the later flight and then ultimately cancelled. On our flight back to manila was delayed a several hours due to varies reasons they were saying.

Date of travel: January 2019
Domestic Economy Manila - El Nido
Helpful?
Thank Kimminlee
Metro Manila, Philippines
Level 3 Contributor
14 reviews
15 helpful votes
Reviewed 3 weeks ago

This has got to be the most disorganized airline i've ever come across with- and having flown some really small and obscure carriers, that saying a lot. I get that smaller planes of smaller airlines flying to smaller airports have their own set of challenges. They have to deal with wind, nighttime restrictions, weight issues etc. And precisely because Airswift...

Date of travel: January 2019
More 
Domestic Economy El Nido - Manila

Helpful?
2 Thank orbis99
1 review
Reviewed 3 weeks ago via mobile

Booked a flight Manila to El Nido. They flights were very unreliable. Better to avoid this airlines. Not worth it, just book a different airline, you’ll just ruin your vacation if you ride with them. -10 rating. You guys should just close.

Date of travel: January 2019
Domestic Economy Manila - El Nido
Helpful?
Thank Doc C
Quezon City, Philippines
Level 3 Contributor
11 reviews
22 helpful votes
Reviewed 3 weeks ago via mobile

As the sole air carrier in El Nido, i would hope that AirSwift would improve their services to their customers. Ofcourse there are unforeseen events but these should be communicated very clearly to the passengers. And all efforts must be directed to make the inconveniences more bearable. People go to El Nido to relax and be stress free for just...

Date of travel: January 2019
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Domestic Economy El Nido - Manila

Helpful?
2 Thank rachMD
Cebu City, Philippines
Level 3 Contributor
10 reviews
9 helpful votes
Reviewed 3 weeks ago via mobile

The staff have no training in managing delayed or cancelled flights. They are callous and indifferent to the plight of affected passengers. The only reason they are still in business is probably because they are the only airline plying this route. Will NEVER fly this airline again.

Date of travel: January 2019
Domestic Economy Cebu Island - El Nido
Helpful?
5 Thank jclmd1
Manila, Philippines
Level 3 Contributor
13 reviews
24 helpful votes
Reviewed 3 weeks ago via mobile

Whoever is managing this airline better shape up! Our group suffered several delays and flight cancellations which had no previous advice until the passengers were already there in the airport. Our luggage was offloaded at the airport due to excess Load of the airplane and some were required forcibly to change flights. Why is this practice of overbooking not being...

Date of travel: January 2019
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Domestic Economy El Nido - Manila

Helpful?
6 Thank Foodtripper101
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 4 weeks ago

This airport was tiny! There was like one metal detector and only a few guards. The staff was extremely friendly. They were actually laughing with each other and appear to be having a good time which was nice to see. The plane was on time both and from. Only issue was we had to wait about 20-30 minutes once we...

Date of travel: January 2019
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Domestic Economy El Nido - Manila

Helpful?
1 Thank duarrtay
See travel tips for airlines
“allow extra time.... no short connections to international departures”
oldkev63, 2 weeks ago | Read review
“If you have a choice, don't fly this airline.”
orbis99, 3 weeks ago | Read review
“Dress warm for the flight and airport!”
duarrtay, 4 weeks ago | Read review
“last option to travel to El Nido, like emergency or in a hurry....”
viper_cebu, Dec 18, 2018 | Read review
“fly Cebu from Manila to El Nido only.”
Voyager582973, Nov 28, 2018 | Read review
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