We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Air Antilles


54 Reviews
Headquarters: Airport Rochambeau, Matoury 97351 French Guiana +594 0890 648 648 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

54 Reviews from our TripAdvisor Community

Write a Review

54 reviews from our community

Filter reviews by popular destinations:
All reviews Pointe-a-Pitre Fort-de-France St. Barthelemy Santo Domingo St. Lucia San Juan Bridgetown St Martin / St Maarten Dominica
Traveler rating
Cabin
  • (13)
  • (0)
  • (0)
  • (0)
Route
  • (13)
  • (0)
  • (0)
  • (0)
  • (0)
  • More
Language
  • More
Showing 13: English reviews
Quebec City, Canada
Level 1 Contributor
4 reviews
Reviewed 1 week ago

When they cancelled our flight,they put us on the previous one (3S 730),leaving from Pointe à Pitre half an hour BEFORE our arrival ( on time ) from Montréal. The planes beeing very small,I had to rebook and pay for a flight the following day in order to be sure to get there. I also had to change my hotel...

More 
Caribbean Economy Pointe-a-Pitre - St. Barthelemy

Helpful?
Thank orion_556
St. Barthelemy
Level 5 Contributor
96 reviews
23 helpful votes
Reviewed 3 weeks ago

For years, I've traveled the US for work and the world for enlightenment. Air Antilles is by far THE WORST airline - worse than any discount airline - I've ever flown. They were egregiously negligent by not making passengers aware at any point prior to landing, that they would not be loading checked luggage. Upon arriving at our destination, there...

More 
Caribbean Economy Pointe-a-Pitre - St. Barthelemy

Helpful?
Thank always_come_home
Level 1 Contributor
3 reviews
Reviewed 4 weeks ago

I flew Air Antilles from San Juan to St Martin and then from St Martin to San Juan on the trip home and both times, the flight was an hour late leaving. It wasn't a big deal going to St Martin since this was my last leg but the delay on the trip home caused me to miss my connecting...

More 
Caribbean Economy San Juan - St Martin / St Maarten

Helpful?
Thank Michael H
Huddersfield, United Kingdom
Level 6 Contributor
679 reviews
130 helpful votes
Reviewed February 13, 2018

We booked online for our flight from Guadeloupe to St Lucia which was easy. The airline then cancelled our flight and rebooked us the following day which did not work for our international flight. We tried with difficulty to contact by email and phone to amend, and in the end our St Lucia hosts became involved in amending the flight...

More 
Caribbean Economy Pointe-a-Pitre - St. Lucia

Helpful?
Thank Madalyn H
Edmonton
Level 5 Contributor
84 reviews
34 helpful votes
Reviewed January 31, 2018

We have already had some difficulties with this airline stretching back to Oct when they arbitrarily moved a flight to one day later (thereby causing us to miss a connecting flight and the start of a tour ... but don't get me started). We decided to get to the airport early (after checking that the flight was leaving on time)...

More 
Caribbean Economy Pointe-a-Pitre - St. Lucia

Helpful?
Thank magpie52
Chemainus, Canada
Level 2 Contributor
9 reviews
10 helpful votes
Reviewed January 24, 2018

There is no customer service for this airline. None. We needed to change our flight date and there appears to be no option to do this on line. Repeated emails and facebook messages from us were totally ignored. We tried phoning from our cruise ship and never got a line that worked so in the end we bought new tickets...

More 
Caribbean Economy Fort-de-France - St Martin / St Maarten

Helpful?
2 Thank lizd461
Level 3 Contributor
10 reviews
10 helpful votes
Reviewed December 30, 2017

First of all that D3 terminal is filthy, and if it is under construction why is it not shut down? Second the flight got delayed 3 times in one hour how is the even possible when the plane was on the tarmac? Oh right the pilots and crew arrived all in smiles and in slow motion 3 hours late and...

More 
Caribbean Economy San Juan - St Martin / St Maarten

Helpful?
2 Thank loycj
Christ Church Parish, Barbados
Level 2 Contributor
4 reviews
1 helpful vote
Reviewed November 3, 2017

I did read the reviews on this airline and was quite worried, to be honest, our flight was on time both ways, the flight attendant was quite pleasant and we had no issues at all, it was a lot cheaper and way better service than both Caribbean Airlines and Liat, which were the only other options to travel the Caribbean...

More 
Caribbean Economy Bridgetown - Pointe-a-Pitre

Helpful?
Thank colette h
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed October 29, 2017 via mobile

We flow 2 return flights from FDF with Air Antilles, to BGI and back, and to Guadeloupe. Both flights were on time and all went smoothly. Stuff was nice and there was nothing bothering during the flights

Caribbean Economy Fort-de-France - Bridgetown
Helpful?
Thank mikkok400
Germany
Level 4 Contributor
47 reviews
41 helpful votes
Reviewed August 18, 2017 via mobile

Even though this airline is based in the European Union there was now way we could get a refund after a flight cancelled just 24 hours before Departure. we actually had to take a Ferry to our final destination. No Hotline, no answer to emails. Never again!

Caribbean Economy Fort-de-France - Dominica
Helpful?
5 Thank Panic_in_Detroit
See travel tips for airlines
“Don't fly from Pointe à Pitre,go by boat from St-Martin.You will get your luggage and it is cheaper.”
orion_556, 1 week ago | Read review
“Choose another airline”
always_come_home, 3 weeks ago | Read review
“Avoid at all costs”
lizd461, Jan 24, 2018 | Read review
“Stay Away from this airlines.”
loycj, Dec 30, 2017 | Read review
“Patience et Espérance”
Luc_97150, Mar 16, 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Antilles
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

83 photos of this airline

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (83)
Viewed
Our fleet (2)
Viewed
Onboard Feature (1)
Viewed
View from Window (36)
Viewed
Airport (40)
Viewed
Seat (3)
Viewed
Cabin (1)