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Batik Air


918 reviews
Headquarters: Jl. Gajah Mada, 7 Jakarta, Jakarta 10130 Indonesia 011 62 804 177 8899 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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918 Reviews from our TripAdvisor Community

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918 reviews from our community

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Showing 528: English reviews
Kendari, Indonesia
Level 3 Contributor
18 reviews
Reviewed 1 week ago
NEW

an Indonesia's airlnine. good service, on time...unlikely her sister. must be carrying headset to enjoy onboard entertainment. the meal was standard, air stewardes service, fair. valuable airline. thankyou

Date of travel: February 2019
Domestic Economy Kendari - Surabaya
Helpful?
Thank jonet_ashari
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

I travelled on 30th Jan from Bali to Perth at 8:40pm. I don’t think the pilots were fully qualified to navigate that plane. During landing how can the pilot lower the plane as if he wants everyone to go to hell? Until everyone screamt for fear of unknown? then land until the plane touches the ground then jumps up? It’s...

Date of travel: January 2019
More 
International Economy Denpasar - Perth

Helpful?
1 Thank Elizabeth K
Northam, Australia
Level 4 Contributor
24 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

First time I’ve used this airline found the seating was very good plenty of room between the seats heaps of movies the only Down side was the food when I fly with this air line I will pack a lunch to take with me

Date of travel: January 2019
International Economy Balikpapan - Perth
Helpful?
Thank Geoff G
2 reviews
Reviewed 4 weeks ago via mobile

Veryyyy bad service. No sense of communication and not fairrrr enough! Racist, ridiculous people! Food was horrible too

Date of travel: January 2019
International Economy Perth - Denpasar
Helpful?
Thank Yangchen T
Manokwari, Indonesia
Level 3 Contributor
10 reviews
Reviewed 4 weeks ago via mobile

A very nice plane, good seats and friendly staff made this trip great. We will book this aircraft again when we are in Indonesia. 9 pointes

Date of travel: December 2018
Domestic Economy Sorong - Manokwari
Helpful?
Thank MarrySK
Level 4 Contributor
43 reviews
24 helpful votes
Reviewed 4 weeks ago

Batik air always pretty clean, on time, friendly, budget airline. Good times and rarely delayed. Recommended for quick budget flight short range

Date of travel: January 2019
Southeast Asia Business Class Jakarta - Singapore
Helpful?
Thank stephenparkyellow
Depok, Indonesia
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 15 January 2019

For business trip, I flew with Batik Air. Yes it is a bit expensive than budget airlines, but it gives you more leg room, entertainment in the aircraft and full service in the air. For longer flight (more than 2 hours) within Indonesia, I strongly recommend this airline.

Date of travel: November 2018
Asia Economy Jakarta - Denpasar
Helpful?
Thank Purbasari S
Jakarta, Indonesia
Level 3 Contributor
10 reviews
Reviewed 13 January 2019

I frequently use Batik Air for my business trip. This time I came back to Jakarta after family holiday in Makassar, using Batik Air. Surprisingly there is no entertainment available at the airplane. Flight attendant just say sorry. For two hour flight without entertainment is boring!

Date of travel: January 2019
Domestic Economy Makassar - Jakarta
Helpful?
Thank hitampekat
Level 3 Contributor
15 reviews
4 helpful votes
Reviewed 12 January 2019 via mobile

Already reveiwed this airline with a highly recommend after a few times of great flights. Last trip changed my view ! Ok so the landing in Bali was awful . Frightening . Zig zagging after touchdown . So it can happen I guess . Landing back in Perth , another rough frightening landing . And no it wasn’t just me...

Date of travel: December 2018
More 
International Economy Perth - Denpasar

Helpful?
Thank Jo L
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 7 January 2019 via mobile

After booking with batik air We were told by different people that we may not have made a wise choice. To my surprise I found batik to be a great choice we inquired about exit row seating and were happily offered it at no extra cost. We had personal inflight screens with plenty of shows on offer. Meals were extremely...

Date of travel: January 2019
More 
International Economy Denpasar - Perth

Helpful?
1 Thank Nudgey8485
See travel tips for airlines
“Surely Batik Air is better than Lion Air. But if you can afford extra budget, choose Garuda to be sure.”
hitampekat, Jan 13, 2019 | Read review
“Go for business class for better service.”
ErryEhan, Jan 6, 2019 | Read review
“in the same trip we met 3 groups that had be downgraded to Lion,”
Grant_Do, Jan 3, 2019 | Read review
“Recommend for disabled travellers”
markkA2405VF, Jan 2, 2019 | Read review
“On Time Schedule is better..”
IndraPBA732, Dec 17, 2018 | Read review
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