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Amazonas


191 reviews
Headquarters: Av. Hernando Siles esq. calle 10 de Obrajes, Edif. BCP La Paz, Bolivia, La Paz 0 Bolivia (591) 22220848 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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191 Reviews from our TripAdvisor Community

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191 reviews from our community

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All reviews La Paz Montevideo Asuncion Santa Cruz Uyuni Buenos Aires Rurrenabaque Sucre Iquique Cusco Cochabamba
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Showing 47: English reviews
Brussels, Belgium
Level 4 Contributor
35 reviews
4 helpful votes
Reviewed 13 September 2017 via mobile

We booked a flight from La Paz to Rurrenabaque, as we had a tour booked with an agency in the Madidi park. Once arrived at the gate, they told us the times of the flights had changed, NO OTHER OPTION available. Both flights in and back had been changed, with NO WARNING. So instead of leaving early in the morning...

Date of travel: September 2017
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Domestic Economy La Paz - Rurrenabaque

Helpful?
2 Thank MiVaYa
La Paz, Bolivia
Level 6 Contributor
218 reviews
93 helpful votes
Reviewed 29 August 2017

Amaszonas has a great flight to Rurrenabaque. It's in a very narrow, small play with just one row on either side of a skinny aisle. You can look into the cockpit. A small plane is bumpy and noisy and can be scary for folks not used to it. I saw a professional crew and team focused on safety. If you're...

Date of travel: August 2017
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Domestic Economy La Paz - Rurrenabaque

Helpful?
2 Thank JosephMcGhee
Montevideo, Uruguay
Level 6 Contributor
131 reviews
21 helpful votes
Reviewed 29 August 2017

This is an excellent way to get to and from Buenos Aires. The Jorge Newbery Aeroparque is close to the city. It took me 50 minutes and waiting times are minimal. Compared to the ships it was a breeze for me. Beverages are served and the Brazilian coffee is excellent. It is $200 well-spent. There is not much waiting in...

Date of travel: August 2017
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South America Economy Montevideo - Buenos Aires

Helpful?
1 Thank 294dreamerd
Level 4 Contributor
27 reviews
15 helpful votes
Reviewed 28 August 2017

Nicely done over the Andes and through the Beni area. Completely satisfied with an older, smaller plane.

Date of travel: April 2017
Domestic Economy La Paz - Rurrenabaque
Helpful?
1 Thank kukulcanDanville_KY
Vancouver
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 22 August 2017

This is a terrible airline. They charged me for duplicate tickets (4 tickets for 2 people) through their website. They admitted the error was their fault and have done NOTHING to compensate me for the extra tickets. This happened in May 2017. It is now 3 months later and I have send multiple Emails and tried every call center and...

Date of travel: May 2017
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Domestic Economy Uyuni - La Paz

Helpful?
2 Thank Ben C
La Paz, Bolivia
Level 2 Contributor
4 reviews
5 helpful votes
Reviewed 10 August 2017

Amaszonas Airline changes the flight itineraries without telling the passengers. If you contact them and present your complaint they will tell you that they sent an e-mail which they DID NOT. If you request a refund they agree to it but later they NEVER pick up the phone or answer e-mails. Forget about getting your money back. This airline has...

Date of travel: July 2017
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Domestic Economy La Paz - Uyuni

Helpful?
4 Thank boliviatravelsite
London, United Kingdom
Level 5 Contributor
50 reviews
44 helpful votes
Reviewed 10 July 2017 via mobile

Do not use this company . Our flight was cancelled twice and 2 .months later i am still struggling to get my money back . I have now resorted to doing a charge back via my mastercard. This company has ignored all my emails and stalls and bulls##t me when i go to their offices in Peru and Bolivia ....

Date of travel: May 2017
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Domestic Economy La Paz - Rurrenabaque

Helpful?
4 Thank DougP202
Buenos Aires, Argentina
Level 6 Contributor
106 reviews
27 helpful votes
Reviewed 28 June 2017

I'm not pretty sure that it's actually a lost cost airline company, but it seemed! It was short flight as it took only 1 hour and 40 minutes. But only one cabin crew was in charge of every passengers. There was no meal, only beverage service and of course it was bit slow. But it was understandable. The another problem...

Date of travel: June 2017
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South America Economy Buenos Aires - Asuncion

Helpful?
2 Thank 714sunnyk
Welland, Canada
1 review
3 helpful votes
Reviewed 10 June 2017

DO NOT use this airline unless you have no other option. A cancelled flight and promised refund has literally taken a year to resolve. Only my sense of needing justice had me put up with NUMEROUS emails and calls, a submission to and win from, Peru's ombudsman. Even then there were stall tactics, lies and ultimately no response from many...

Date of travel: July 2016
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Domestic Economy La Paz - Uyuni

Helpful?
3 Thank linzav2017
Wolverhampton, United Kingdom
Level 6 Contributor
109 reviews
23 helpful votes
Reviewed 2 June 2017

Booked a few months before & price was still the same (lowest price) I had searched, several months before we even booked. So paid & fingers crossed no delays or problems. Must say in all ok, says what it does on the tin. no frills, thou didnt want to travel by bus for several hours. exc the costs. Both depart...

Date of travel: April 2017
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Domestic Economy La Paz - Uyuni

Helpful?
1 Thank 59_lee
See travel tips for airlines
“The flight is only 25 mins. No inflight entertainment - obviously - but they did get the tea, coffee, pop out !!”
QuienSabe1, Oct 10, 2018 | Read review
“Arrive early and ask for an exit row seat.”
M1878BSoscarm, Sep 30, 2018 | Read review
“Keep an eye on them, to make sure there is any flight at all...”
I8523YEchrisc, Sep 13, 2018 | Read review
“If you don't want to be late, best not to travel with them. Especially if you have a connecting flight within three hours.”
K5938JBmattm, Jan 7, 2018 | Read review
“NEVER trust trip adviser for any review. They're paid off to censor the bad reviews and publish the good ones”
GTinSunnyFlorida, Dec 1, 2017 | Read review
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