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Air Busan


251 reviews
Headquarters: 6F #853-1 Beomcheon-Dong Busanjin-gu Busan, Republic of Korea, Busan 614-721 South Korea 011 82 70-7997-3060 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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251 Reviews from our TripAdvisor Community

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251 reviews from our community

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Showing 48: English reviews
1 review
Reviewed 1 week ago via mobile

Hidden fees, very bad service, very high charge for luggage over 15 kg - booked via Asiana, 23 kg - charge enforced - they do not treat customer fair!

Date of travel: March 2019
North Asia Economy Osaka - Busan
Helpful?
Thank Erik8755
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

Although the flight was an hour and a half, the service was really great, the flight attendants were very friendly and helpful, even when a child was unsettled from the plane landing, they would automatically help settle the child. As a foreigner I felt really comfortable flying with this airline.

Date of travel: February 2019
North Asia Economy Osaka - Daegu
Helpful?
Thank 592nathanj
Virginia Beach, Virginia
Level 4 Contributor
29 reviews
8 helpful votes
Reviewed 3 weeks ago via mobile

The flight was great. It’s a short 50 min flight so there was just abbreviated drink service. The OJ was much above average. My wife has long legs and often has knees hitting the seat in front. Plenty of room on this flight. The checkin kiosks did not work, so everyone waited in line. The checkin was very backed up...

Date of travel: February 2019
More 
Domestic Economy Seoul - Jeju

Helpful?
Thank blacumming
Pietermaritzburg, South Africa
Level 6 Contributor
159 reviews
65 helpful votes
Reviewed 25 January 2019 via mobile

Had to change my flight from Narita to Busan to Osaka to Busan. Without a customer service email link, the only way is to call their help lines. But if you are English speaking, can be a little tricky. But I did discover that it could be done online. I was impressed with Air Busan, the flight change worked out...

Date of travel: January 2019
More 
North Asia Economy Osaka - Busan

Helpful?
Thank Ravesh
Pietermaritzburg, South Africa
Level 6 Contributor
159 reviews
65 helpful votes
Reviewed 25 January 2019 via mobile

Did all bookings online and was done with relative ease. Despite Korean airline, online website was easy to navigate for English users. Check in Counters staff were friendly, helpful and efficient. Boarding was quick and on time. In-flight Air staff were equally good. Friendly and very attentive. Budget airlines, so meals and beverages had to be purchased. Water and Juice...

Date of travel: January 2019
More 
North Asia Economy Seoul - Tokyo

Helpful?
Thank Ravesh
Vancouver, Canada
Level 3 Contributor
8 reviews
1 helpful vote
Reviewed 17 January 2019 via mobile

From bagged my lauggages to got off the plane, all the services were nice. Take off n arrival both were very smooth. It’s very cold for us to get on the plane in the outside area. Basically it’s a good trip for me.

Date of travel: December 2018
Domestic Economy Seoul - Jeju
Helpful?
Thank 8440
Hong Kong, China
Level 2 Contributor
9 reviews
6 helpful votes
Reviewed 2 January 2019

Sure it is cheap, but it was also very very cramped. It might have something to do with my 6'3 height, but i am positive that this is probably the most cramped flight I have ever taken. I could not even keep my thighs inside the boundaries of my seat. It was also extremely stuffy, an opinion shared by everyone...

Date of travel: December 2018
More 
North Asia Economy Hong Kong - Busan

Helpful?
1 Thank David L
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed 18 December 2018

An early morning flight out of Busan was on time. A large queue at the airport moved fast. A small snack on the flight was a good surprise. Booking on Air Busan was easy. 15kg luggage is more than enough for independent adventurous people. More like a full service airline than a budget airline at a low cost.

Date of travel: October 2018
North Asia Economy Busan - Sapporo
Helpful?
1 Thank Brenton W
Toronto, Canada
2 reviews
Reviewed 14 December 2018

The flight fare is cheap but you get no food/drink, worse is you only allow 1 piece of luggage with 15KG, I booked this flight originally through Asiana and checked Asiana's luggage limit, it is 20KG.

Date of travel: November 2018
North Asia Economy Busan - Tokyo
Helpful?
Thank alex l
Lacey, Washington
Level 6 Contributor
802 reviews
276 helpful votes
Reviewed 6 November 2018

They didn't offer anything but economy seating and seem to be more of a commuter airline than anything else. Seats are comfortable with sufficient legroom, but not luxurious by any means. Both coming and going we had to deplane down mobile stairs away from the terminal and ride the shuttle to the terminal- not a treat for someone with bad...

Date of travel: October 2018
More 
Domestic Economy Busan - Jeju

Helpful?
Thank Sungron
See travel tips for airlines
“Book early and look to enjoy your trip.”
132brentonw, Dec 17, 2018 | Read review
“Book with Air Busan directly and not with Asiana to save money for the exact same experience.”
untdrum99, May 21, 2018 | Read review
“Compare prices to Jeju Air before booking”
michaeliwamoto, Jan 2, 2018 | Read review
“Watch out for occasional discounts, book early to get lower fares”
EddieT114, Feb 20, 2017 | Read review
“福岡空港には余裕をもって2時間前。 でなければ1時間30分前・・・ギリっで急ぐことになるかもしれませんが。”
biskero, 1 week ago | Read review
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