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Cambodia Angkor Air


258 Reviews
Headquarters: House 206A, Preah Norodom Boulevard, Phnom Penh city Cambodia, Phnom Penh 12000 Cambodia (855) 23 6666 786 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, movies)
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258 Reviews from our TripAdvisor Community

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258 reviews from our community

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Showing 167: English reviews
Richmond, Canada
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW

Cambodia Angkor Air partnered with Option Town for luggage charges. If you need to check in a luggage you must go to Option Town to bug a luggage tag. When I looked at the options available I decided to do the upgrade premium class which on the airline site describes a checked luggage is allowed. I even sent an email...

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Southeast Asia Economy Ho Chi Minh City - Siem Reap

Helpful?
Thank FL_L689
2 reviews
Reviewed 2 days ago
NEW
via mobile

I will just give you the facts. Flight from Ho Chi Minh City to siem reap was overbooked. 30+ passengers were left without flight. Half passengers were sent on a flight that connected to another city with a long layover and then a cancellation of the connecting flight. We were able to get on a direct flight that was delayed...

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Southeast Asia Economy Ho Chi Minh City - Siem Reap

Helpful?
Thank Becky P
Los Angeles, California
Level 6 Contributor
330 reviews
272 helpful votes
Reviewed 3 days ago
NEW
via mobile

Typical government-owned airline, acting as if they were doing you a huge favor taking you to your destination. Flight booked by travel agent. Rudimentary website, no online check in or flight status. Upon arrival at the airport, I found out that the flight had been "retimed" (i.e. delayed) by 20 minutes. The staff gave me a hard time at check...

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Southeast Asia Economy Siem Reap - Ho Chi Minh City

Helpful?
Thank cqfp123
Australia
Level 1 Contributor
3 reviews
Reviewed 1 week ago
NEW

Unbelievable delays. Flight booked for 11:35am. Without informing us, despite having notifications set and checking online prior to flight our flight is delayed. Firstly to 12:50pm, then 3:25pm, then 5:10pm. You only get informed when you go to board that once again you are delayed. So you don’t leave the airport but end up sitting in a nice but very...

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Southeast Asia Economy Da Nang - Siem Reap

Helpful?
Thank Jenny052
Saratoga, California
Level 5 Contributor
65 reviews
18 helpful votes
Reviewed 1 week ago via mobile

DO NOT FLY WITH CAMBODIA ANGKOR AIR. We should have checked previous warnings about this airline. We booked our tickets 9 months in advance to ensure that we would make this part of the trip from Da Nang to Siem Reap on a direct flight. Price was $170/pp. We should have known that when an airline does not allow seat...

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Southeast Asia Economy Da Nang - Siem Reap

Helpful?
Thank JoUET11
Pune, India
Level 5 Contributor
68 reviews
6 helpful votes
Reviewed 1 week ago

What is the meaning of your name 'Nichamon', I asked the young Lady at the Counter of this Airline. She very pleasantly responded - it means a person with a Pure Heart. I have named my eBook on The Holy Temples of Angkor as 'Nichamon : Angkor Parables'. It has changed my entire thinking. Trying to become a Pure Hearted...

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Southeast Asia Economy Mumbai - Siem Reap

Helpful?
Thank mytrystwithangkorwat
Bangkok, Thailand
Level 4 Contributor
20 reviews
6 helpful votes
Reviewed 1 week ago

They mentioned nothing about checked in luggage fees. I felt like they robbed a bunch of us at the ticket counter. I paid $114. to fly but they wanted an additional $200. for a back pack and a rolling suitcase a little bigger than what you can carry on. I felt robbed and so did a lot of other passengers....

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Southeast Asia Economy Siem Reap - Da Nang

Helpful?
1 Thank Thomas L
Brisbane
Level 6 Contributor
176 reviews
29 helpful votes
Reviewed 1 week ago

I'd read many bad reviews of this airline, so was quite worried, however my concern was misplaced. Check in was fast and efficient, even allowing me to return after check-in to check-in an extra bag. The flight left on time and even arrived a little early. In-flight service was friendly. Would fly with them again.

Domestic Economy Phnom Penh - Siem Reap
Helpful?
Thank Shelley J
2 reviews
1 helpful vote
Reviewed 1 week ago

I had seen the bad reviews of this airline but hoped they were exceptions. We arrived for our flight 2 hours before take off, a group of 5 of us from Siem Reap-Sihanoukville. Despite booking and paying for the flights 7 months earlier, we were told that they could not find our booking (we showed them our confirmation emails which...

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Domestic Economy Siem Reap - Sihanoukville

Helpful?
1 Thank pava066
Surbiton, United Kingdom
Level 4 Contributor
40 reviews
18 helpful votes
Reviewed 1 week ago via mobile

Arrived Phnom Penh 7pm , 2.5hrs before flight for our connection flight to Saigon booked as part of Vietnam Business class flight to LHR 12 months prior No flight up on departure board and check in chap seemed very concerned for us We noticed the earlier 4.15pm to Saigon had been delayed to what had been our flight time 9.10pm...

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Southeast Asia Business Class Phnom Penh - Ho Chi Minh City

Helpful?
1 Thank 218alison
See travel tips for airlines
“I definitely will not go with this airline again.”
FL_L689, yesterday | Read review
“Don't fly with them, they are deceitful!”
thomaslJ5801JP, 1 week ago | Read review
“Arrive early, they are know for departing before the scheduled time.”
shelleyj2014, 1 week ago | Read review
“Don't take a flight with this airline!”
pava066, 1 week ago | Read review
“Book early for the best deal”
optionalextras, 2 weeks ago | Read review
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